Part Time Associate Patient Care Coordinator

Part Time Associate Patient Care Coordinator at UnitedHealth Group

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Part Time Associate Patient Care Coordinator

Mukwonago Wisconsin

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Caring. Connecting. Growing together.

With these values to guide us our people are committed to making a meaningful difference in the lives of those we are honored to serve.

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Part Time Associate Patient Care Coordinator

Requisition number 2357087

Job category Healthcare Delivery

Primary location Mukwonago WI

Date posted 04222026

Overtime status Non-exempt

Travel No

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2000 SIGN ON BONUS FOR EXTERNAL APPLICANTS

Explore opportunities with Optum in strategic partnership with ProHealth Care.

ProHealth Care is proud to be a leader in health care services serving Waukesha County and the surrounding areas for more than a century. Explore opportunities across the full spectrum of care as you help us improve the well-being of the community with your skills compassion and innovation. Be part of a collaborative environment that strives for excellence nurtures respect and ensures high-quality care delivery to our patients. Join us in making an impact as an Optum Team Member supporting Pro Health Care and discover the meaning behind Caring. Connecting. Growing together.

Location 240 Maple Ave. Mukwonago WI.

Primary Responsibilities

Greets visitors and patients in person

Communicates by telephone or video conferencing upholding excellent customer service

Handles confidential information appropriately by protecting and disclosing information to only those authorized

Prioritizes by assessing and analyzing information to identify immediate emergency needs

Demonstrates technical knowledge and competence in the departmental procedures and maintains current physician on - call schedules to ensure appropriate communication to ProHealth Care Physicians

Enters and updates patient demographic and financial information ensuring the patient is fully registered as early in the process as possible

Obtains appropriate applications and forms confirming signatures are on file. Photocopies scans documents as needed

Provides patients with financial responsibility information and collects patient liabilities documents amount in the appropriate fields and balances the cash box daily

Works with partnering departments Financial Counseling Scheduling Financial Clearance and clinical areas to ensure all aspects of the patients encounter are completed as needed

Provides wayfinding instructions and assists with hospital information as requested

Meets or exceeds audit accuracy standards. Works worklists and error reports timely and proactively seeks assistance to resolve as needed

May perform other duties upon request

Youll be rewarded and recognized for your performance in an environment that will challenge you and give you clear directions on what it takes to succeed in your role as well as provide development for other roles you may be interested in.

Required Qualifications

High School