We’re People People. Are you?
We’re Sonesta International Hotels—the 8th largest hotel company in the U.S. (and growing fast ).
With a dynamic mix of full-service and focused hotels across major cities, our diverse portfolio of owned, managed, and franchised properties means we’re everywhere our guests need us to be.
But here’s the thing—we’re not just in the business of hotels, we’re in the business of people. We bring service with passion, loyalty with purpose, and create experiences that genuinely connect—delivering quality, value, and memorable stays across 1,000+ properties in eight countries (and counting).
What this role is all about
The Counterperson will prepare and serve hot or cold beverages, such as coffee, espresso drinks, blended coffees, or teas, and other specialty beverages. This also includes serving, taking orders for baked goods and sandwiches. The Barista will also describe menu items to guests or suggest products that might appeal to them. Order, receive, or stock supplies or retail products and provide room service for the guests
What you’ll be doing
Shift Outlook - 6:30AM - 2:00PM Weekend Availability
Job Description
Candidates will be responsible for serving all products with friendly, individualized attention towards each customer and represents our company in a professional manner. The Counterperson is responsible for opening and closing the coffee shop daily. As a cashier, you are responsible for handling money, greeting guests and providing an all-around great experience for our customers. This position could be full or part time.
Responsibilities include:
* Open and close the shop according to established policies and procedures.
* Operate espresso machine and other shop equipment in order to prepare drinks and pastries per established procedures and customer requests.
* Anticipate customer and store needs by constantly evaluating environment and customers for cues.
* Reconcile cash register daily using daily sales report.
* Maintain appropriate standards of cleanliness in the shop. Maintain appropriate storage standards for food items.
* Communicate with Restaurant manager regarding all equipment maintenance concerns and non-equipment related issues or concerns.
* All other duties as assigned.
Additional Job Description
Sonesta recognizes that benefits play a vital role in helping ensure the health and financial security of employees and their families. We offer a variety of benefits to our employees including:
Medical, Dental and Vision Insurance Health Savings Account with Company Match 401(k) Retirement Plan with Company Match Paid Vacation and Sick Days Sonesta Hotel Discounts Educational Assistance Paid Parental Leave Company Paid Life Insurance Company Paid Short Term and Long Term Disability Insurance Various Employee Perks and Discounts
Benefits
Sonesta recognizes that benefits play a vital role in helping ensure the health and financial security of employees and their families. We offer a variety of benefits to our employees including:
Medical, Dental and Vision Insurance Health Savings Account with Company Match 401(k) Retirement Plan with Company Match Paid Vacation and Sick Days Sonesta Hotel Discounts Educational Assistance Paid Parental Leave Company Paid Life Insurance Company Paid Short Term and Long Term Disability Insurance Various Employee Perks and Discounts
Anticipated Pay Range & Additional Job Information
Starting wage $15.00 per hour plus gratuity at the customers discretion.
How we reward you
At Sonesta, we know showing up for our guests starts with showing up for our people. That means supporting your health, your financial future, and everything in between.
Here’s a snapshot of what we offer:
- Medical, Dental & Vision Insurance
- Health Savings Account (HSA) with Company Match
- 401(k) Retirement Plan with Company Match
- Paid Vacation & Sick Time
- Company-Paid Life Insurance
- Company-Paid Short-Term & Long-Term Disability
- Hospital Indemnity, Critical Illness & Accident Insurance
- Sonesta Hotel Discounts (yes, you’ll want to use these ️)
- Additional Perks & Employee Discounts
Our Commitment to You
Sonesta is proud to be an equal opportunity employer. We consider all qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, protected veteran status, or any other characteristic protected by law.
Before You Apply
To be considered, please complete the full application in addition to submitting your resume. Incomplete applications will not be reviewed.