Greeting patients professionally both in person and on the phone at varied Bienville Orthopaedic locations
Quickly answering or properly referring to questions and issues
Optimizing provider schedules and patient satisfaction with efficient scheduling
Notifying providers of patient arrivals
Comforting patients by anticipating anxieties and effectively answering questions
Ensuring availability of treatment information by retrieving and updating patient records
Verifying financial records and collecting patient charges while filing and expediting third-party claims
Maintaining office inventory and equipment by anticipating supply needs and expediting supply orders
Performs other duties as assigned
Education:
High School Diploma or equivalent is required.
1 – 2 years experience in a medical or related field.
Additional Requirements:
Knowledge of medical terminology and procedures, knowledge of health insurance industry practices, and/or medical billing procedures.
Experience with medical scheduling/billing systems preferred.
Exceptional customer service, interpersonal skills, and communication skills
Proficiency in electronic records systems preferred. Must have strong data entry skills.
Must be able to complete tasks with a high degree of efficiency and accuracy while working in a fast-paced environment with frequent disruptions.
Must demonstrate the ability to analyze data and resolve complex problems.
Must have the ability to work independently while managing time and workload appropriately.
Must be able to travel to all clinic locations and work overtime hours as needed.
Job Type: Full-time
Location: This position will require work at varied Bienville Orthopaedic locations (Gautier, Biloxi, Pascagoula, Hurley, Grand Bay, Gulfport)
Reminder: As part of the application process, we ask all candidates to complete the Predictive Index assessment. It should only take 5-10 minutes to complete. Prior to submitting your application for the role, click https://assessment.predictiveindex.com/bo/CVX0/FDRole to start the assessment.
Numbers & Facts
Location
Pascagoula, MS
Job Type
Part-time
Skills
Communication Skillsunmatched
Customer Support/Serviceunmatched
Data Analysisunmatched
Data Entryunmatched
Health Insuranceunmatched
High School Diplomaunmatched
Interpersonal Skillsunmatched
Inventory Managementunmatched
Medical Billingunmatched
Medical Recordsunmatched
Medical Terminologyunmatched
Medical Treatmentunmatched
Office Equipmentunmatched
Orthopedicsunmatched
Problem Solving Skillsunmatched
Willing to Travelunmatched
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