Part Time Clinical Operations Supervisor

Hearing Screening Associates is part of the Demant Group. Demant is a world-leading hearing healthcare group that for more than a century has played a vital part in developing innovative technologies and know-how to help improve people’s hearing and health. In every aspect, from hearing devices, hearing implants and diagnostic equipment to intelligent audio solutions and hearing care all over the world, Demant is active and engaged.

Hearing Screening Associates (HSA) is a full-service company that offers an all-inclusive service for screening the hearing of newborn infants. The concept covers everything from personnel and testing to equipment to reporting and billing.

Hearing Screening Associates is hiring for a Part Time Clinical Operations Supervisor. This position requires that the incumbent be within a reasonable distance of the following hospitals:

DMC Harper Hutzel and DMC-Sinai Grace Hospital in Detroit MI. This is not an every day requirement, but there will be times where being onsite will be necessary.

This is your opportunity to make a difference, one baby at a time.  

Supervisory Responsibilities:

• Works with TA to recruit, interview, and hire new staff.
• Provides training for new employees as needed.
• Oversees the daily workflow of the screening program.
• Provides constructive and timely performance evaluations. 
• Handles discipline and termination of employees in accordance with company policy.

Duties/Responsibilities:

• Responsible for the oversight of all newborn hearing data for assigned hospitals. 
• Compiles & reports data (# screened, refer rate, and LTF) to HSA and hospital management as needed. 
• Supports screeners and hospital staff as on-site resource. 
• Conducts training sessions and competency checks as needed. 
• Performs duties of Newborn Screening Technician as needed. 
• Ensures data accuracy for newborns requiring additional screening and LTF.
• Communicates with facility that conducts follow-up testing and ensures we obtain best possible information on results of diagnostic testing. 
• Maintains accurate Hi Track data, weekly.
• Executes state’s EHDI Rules, Regulations and Guidelines.
• Oversight of timely and accurate onboarding of screeners by monitoring the onboarding document. 
• Ensures accurate delivery of billing documents for all assigned hospitals.
• Contributes actively with improvement of the screening service to ensure delivery matching hospital’s needs. 
• All other duties as assigned.

• Excellent verbal and written communication skills.
• Excellent interpersonal and customer service skills.
• Ability to foster positive and professional business relationships with internal and external customers. 
• Excellent organizational skills and attention to detail.
• Strong analytical and problem-solving skills.
• Strong supervisory and leadership skills.
• Ability to function well in a high-paced and at times stressful environment.
• Proficient with Microsoft Office Suite or related software.

Education and Experience:

• Audiology degree, RN or other significant experience in newborn hearing screening required; must maintain licensure if required within the assigned regional states.
• Experience leading a team in a hospital setting, a plus.
• Knowledgeable of Audiology Equipment and Uses.

Travel:

• This position is subject to travel up to 25% of the time.

Physical Requirements:

• Prolonged periods of sitting at a desk and working on a computer. 
• Physically able to reach, stretch, bend, and sit for long periods of time during a daily routine. 
• Must be able to lift up to 25 pounds at times. 

Employment is contingent upon the following:

• Clear seven (7) year background check including criminal history and education verification.
• Must pass Drug Test
• Bloodwork required to verify immunization Titers.
• Wellness Vaccinations as required based upon hospital location, including Flu Vaccination.
• COVID vaccinations where required according to the local, state, and federal laws.

Hearing Screening Associates is an Equal Opportunity employer, all qualified applicants will receive consideration for employment without regard to race, color, religion, sexual orientation, sex, national origin, disability, or protected veteran status.

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