At Chick-fil-A, our Customer Service Associates are the face of our restaurant and the heart of our guest experience. You play a vital role in creating moments of care, connection, and hospitality for every guest who walks through our doors.
Position Type:
Daytime and Evening positions available
Starting Wage Range: $12.50-$16
Must be able to maintain a minimum of 15 hrs per week
What You’ll Do
Create Remarkable Guest Experiences
Greet every guest with genuine hospitality and a positive attitude
Take orders with accuracy, enthusiasm, and attention to detail
Operate the POS system efficiently while maintaining a personal connection
Ensure each order is accurate, fresh, and delivered promptly
Maintain a sense of urgency while keeping quality and friendliness top of mind
Maintain a Clean & Welcoming Environment
Keep dining areas, front counter, and condiment stations clean and inviting
Refresh and reset tables to create a great experience for every guest
Uphold high standards of cleanliness and food safety
Work as a Team and Live Out Our Values
Support and encourage fellow Team Members in a fast-paced environment
Communicate clearly and positively with leadership and peers
Demonstrate integrity, kindness, and a servant’s heart
Represent the Chick-fil-A brand with professionalism and positivity
What We’re Looking For
A genuine desire to serve others
Strong communication and teamwork skills
Ability to thrive in a fast-paced environment while multitasking
A positive attitude and coachable spirit
Must be able to stand for up to 8 hours and lift to 40 lbs.
Must be 16 years of age or older
Team Member Benefits:
Sundays off
Food Discounts
Free College Tuition through University of the Cumberlands (must maintain at least 25 hours a week)
Career Advancement & Management Opportunities
Working at a Chick-fil-A® restaurant is more than a job – it’s an opportunity for teamwork and leadership development in a positive, people-focused environment. Most Chick-fil-A restaurants are locally owned and operated by independent, franchised Operators who invest in the future of their Team Members and give back to their communities.
Salary
$12.50 - $15.00 per hour
Benefits
Flexible schedule, Employee discount, Referral program
Job Type
Part time
Numbers & Facts
Location
Lancaster, PA
Salary
$12.50–$15
Skills
Communication Skillsunmatched
Customer Support/Serviceunmatched
Detail Orientedunmatched
Food Safetyunmatched
Leadershipunmatched
Lift/Move 40 Poundsunmatched
Multitaskingunmatched
Order Processingunmatched
Point of Sale (POS) Systemsunmatched
Restaurantunmatched
System Operationsunmatched
Team Playerunmatched
Tuition Feesunmatched
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