We are seeking a part-time Customer Service Representative to deliver exceptional customer support, enhance satisfaction, and strengthen relationships.
In this role, you will manage customer inquiries, provide updates on job progress, handle scheduling, and build lasting client relationships.
Responsibilities include responding to calls, following scripts for challenging situations, updating databases, utilizing technology, and ensuring customer satisfaction through thorough follow-ups.
Required skills are excellent customer service, problem-solving, attention to detail, and strong communication skills.
Qualifications include prior experience in a customer-facing role and a high school diploma or equivalent.
Ideal candidates are self-motivated, team-oriented, and have reliable transportation.
Benefits include competitive pay at $30.50/hour, career development, holidays, pension, PTO, 401(k), and life insurance.