Part-Time Desk Attendant- Weekends

Part-Time Front Desk Attendant

DAY SHIFT 8:30am - 4:30pm Saturday and Sunday ONLY
Location: Abundant Life Towers I and 2 – Baltimore, MD
Hourly Rate: $16.00/hour

Abundant Life Towers I and 2 are currently seeking a reliable and customer-focused Part-Time Front Desk Attendant to join our team. This position plays a vital role in maintaining a safe, welcoming environment for residents and guests during non-business hours.

Schedule:

• Saturday and Sunday 8:30am- 4:30pm
• Must be available to work at both Abundant Life Towers I & II as needed, holidays

Key Responsibilities:

• Acts as first point of contact for residents and visitors, allowing them into the building
• Assists guests with signing in and out of the building when visiting, including verifying identification
• Creates and fosters a welcoming environment for all residents and guests
• Interacts with residents developing a quick understanding of their needs and actions required to promote positive response
• Answers telephone and responds to routine inquiries; Directs calls as appropriate
• Maintains detailed log of the events in the building, service calls, concerns for the office, and/or resident activities
• Takes emergency after-hour service calls and contacts maintenance staff to ensure residents’ concerns are addressed
•  Maintains cleanliness and sanitation of building entrance, common areas, and desk area • Provides back up as needed to other team members, including occasional tours of the premises
• Provides a safe environment by walking floors for any violations, unusual behavior, or hazards.
• Models the Company’s Core Values for clients and other associates
•  Performs other duties as assigned, within reason and relevance to the job
• Required Knowledge, Skills, and Abilities
• Ability to work effectively in teams as well as independently
• Ability to manage priorities and multi-task
• Ability to engage others and cultivate positive relationships
• Excellent communication skills required

Qualifications:

• Minimum of 6 months of customer service experience
• High school diploma or equivalent required
• Must be available to work evenings, weekends, and holidays
• Strong communication, observation, and problem-solving skills
• Professional, calm, and attentive demeanor at all times

Become a valued part of a supportive team and make a meaningful impact on our vibrant community!

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