In this role, you will be the front-line representative of Natural Wireless, responsible for introducing residents to our Internet service, educating them on product features and benefits, and providing real-time customer support during scheduled lobby events. This position is ideal for someone who enjoys live engagement, relationship-building, and representing a premium technology brand in upscale environments.
Facilitate and host on-site lobby marketing events at luxury residential properties held on weekday evenings.
Educate residents on Natural Wireless residential Internet services, pricing, features, and installation process
Serve as a brand ambassador, delivering a polished and professional presence on-site
Answer resident questions, provide product demonstrations, and assist with sign-ups or next steps
Offer basic customer support and escalate issues to the appropriate internal teams when needed
Build positive relationships with property managers, leasing teams, and on-site staff
Collect resident feedback and insights to help improve marketing and outreach efforts
Strong communication and interpersonal skills
Comfortable speaking with residents one-on-one and in small group settings
Professional, polished demeanor suitable for luxury residential environments
Self-motivated, reliable, and able to work independently at on-site events
Prior experience in marketing, customer service, sales, or brand ambassador roles is a plus
Schedule
This is a part-time role requiring approximately 15 hours per week, with most activity taking place during evenings from 4-7:30PM as needed for property events and resident outreach.