Part Time Event Supervisor

Overview

ABM is seeking a part-time working Event Supervisor, that will assume ownership for all contracted services for a high-profile entertainment venue and will be expected to deliver an exceptional customer service experience. The Event Supervisor will perform various duties relative to the set-up and breakdown of events and janitorial work in the facility.

Responsibilities

• Provide oversight and supervision of all event labor teams including but not limited to:
  • Work order management (assigning work orders to team).
  • Empower and foster open communication among the team.
  • Take part in the interviewing process, onboarding and training new event labor team members.
• Support all arrangements of furniture and event equipment requests for all events including but not limited to: 
• training rooms, common spaces, conference rooms, cafe or outside amenities spaces.
• Responsible for oversight and execution of the work order lifecycle via internal and external KPIs.
  • Creating Work orders (as needed)
  • Work Order Acknowledgment (Pick up) – team deployment 
  • Check In/Out 
  • Picture and Notes 
  • Close work order 
• Verify space capacities in all set styles, of all training rooms and common spaces at each
• local site.
• Ensure event storage is kept clean, palletized, organized/labeled, and all event inventory makes it back to the 
• correct storage post event. Inventory process includes and not limited to:
• Signing in/out and log any broken items for inventory tracking and proper placement
• Inspecting equipment for damage after use and checking it against an inventory list.
• Communicating supply needs and equipment removals.
• Primary point of contact for the client event team and building facility management team.
• Primary point of contact to respond to all event related emails, chimes, texts and phone calls in timely manner.

• Attending internal and external weekly team meetings.

• Ensuring excellent levels of customer service.

• Adhering to event safety standards and ensuring that seating arrangements adhere to fire code regulations.

• Perform janitorial tasks as needed with the understanding the Event Labor Team Priorities (Events Set/Strikes, facility management tasks, and Janitorial support).

Qualifications

• Proficient in Microsoft Outlook.

• Experience with Work Order Systems is a plus.

• Diligence and attention to detail.

• Previous managerial position required.

• Excellent written and verbal communication.

• Outstanding organizational skills.

• Ability to lift up to 50 lbs. repeatedly. 

• Must be able to take direction, work with minimal supervision, and function cooperatively as part of a team.

• Ability to use cleaning tools and equipment.

• Use a portable vacuum cleaner – backpack style.

• Any and all other duties as assigned