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Part Time Flexible Customer Service Associate - 38869

Hertz

Dulles, Virginia

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JOB DETAILS
SALARY
$19.25–$19.25
SKILLS
Auditory, Automotive Industry, Calculators, Car Rentals, Communication Skills, Computer Skills, Computer Terminals, Copying Machines, Customer Support/Service, Detail Oriented, Driver's License, English Language, Fax Machines, Physical Demands, Rentals, Returns Processing, Sales
LOCATION
Dulles, Virginia
POSTED
30+ days ago
Do you like to have different types of assignments and variety in your work?  Do you like to be appreciated for your ability to provide helpful, quality service and getting things done the "right way?" You are concerned with accuracy and like to have the necessary training to become an expert.  Even in difficult situations, you have great tact and charm.

Is this you?  Then we need you on our team!

As a Customer Service & Sales Associate, you will be interacting with Hertz rental car customers who come to the counter in order to process their rental.  You will not only process customer rentals but will actively consult with customers on the type of rental they need, including any insurance or ancillary benefits or coverage.

This position includes a rewarding compensation and benefits package:
  • $19.25/hr as your base pay
  • Overtime hours are compensated at 1.5 times your hourly rate.
  • Includes full range of medical, dental, vision, 401K benefits offerings.
  • Uncapped monthly sales incentives.
  • Potential for top sellers to make over $100K annually.

You will be responsible for a wide variety of assignments, including:
  •  Qualifying and processing customer rentals with accuracy and detail.
  •  Persuasively selling optional services.
  •  Processing customer rental returns.
  •  Conducting vehicle service and maintenance.

Job Qualifications:
  • Previous customer service experience and sales skills.
  • Ability to work in a fast-paced environment with a variety of tasks.
  • Ability to demonstrate professionalism, enthusiasm, and outstanding communication skills.
  • Detail-oriented.
  • Computer literate.
  • Proficiency in English.
  • Valid and active driver's license.
  • Must have a valid driver's license, be 20 years of age, with an acceptable driving record.
  • Must have the ability to work flexible schedules, including holidays, weekends, and overtime as required.

Physical Requirements:
Applicant must possess all auditory, speaking and communicating capabilities necessary to complete the responsibilities detailed above. The essential functions of this position include, but are not limited to, the following such as sitting, standing, waking, bending and twisting, climbing, driving, pushing and pulling, speaking, hearing, writing, lifting, seeing, and reading. Knowledge of equipment operation such as computer terminal, telephone, calculator, copy machine, and fax machine is required.

About the Company

H

Hertz

Hertz is the largest worldwide airport general use car rental brand, operating from approximately 10,090 corporate and licensee locations in approximately 145 countries. Our Dollar and Thrifty brands have approximately 1,400 corporate and franchise locations in approximately 75 countries. Hertz is the number one airport car rental brand in the U.S. and at 130 major airports in Europe. Hertz is an inaugural member of Travel + Leisure's World's Best Awards Hall of Fame and was recently named, for the thirteenth time, by the magazine's readers as the Best Car Rental Agency. Hertz was also voted the Best Overall Car Rental Company in Zagat's 2013/14 U.S. Car Rental Survey, earning top honors in 14 additional categories, and the Company swept the global awards for Best Rewards Program and Best Overall Benefits from FlyerTalk.com. Product and service initiatives such as Hertz Gold Plus Rewards, NeverLost®, and unique cars and SUVs offered through the Company's Adrenaline, Prestige, Green Traveler, and Dream Car Collections, also set Hertz apart from the competition. Additionally, Hertz owns the vehicle leasing and fleet management leader Donlen Corporation and operates the Hertz 24/7TM hourly car rental business. The Company also owns a leading North American equipment rental business, Hertz Equipment Rental Corporation, which includes Hertz Entertainment Services. More information about the Company can be found at www.abouthertz.com.


Learn more about Hertz by visiting www.hertz.com


Hertz is an Equal Opportunity Employer.

COMPANY SIZE
10,000 employees or more
INDUSTRY
Travel, Transportation and Tourism
FOUNDED
1918
WEBSITE
http://www.hertz.com

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