Night Auditor
Pay: Up to $20.00 per hour
We are looking to add a Night Auditor to our team. This position is for someone who thrives while others sleep, is comfortable owning guest opportunities and enjoys working when it’s quiet.
Benefits:
- 401(k)
- Employer Provided Uniforms
- 25% Discount in Resort Outlets
- Employee assistance program
- Personal leave of absence
- Hotel Discounts with OPL
- Friends and Family Discount
Night Auditor Responsibilities:
- Posts room charges and taxes to guest accounts
- Processes guest charges voucher and credit card vouchers
- Run end of day process in property management software (PMS)
- Transfer charges and deposits to master accounts
- Checks to see that all charges are assigned to the appropriate departments
- To verify that all transactions performed at the front desk are supported by documentary evidence and signatures as necessary and that they have been correctly posted and allocated in to PMS system
- To verify that all charges posted from the POS Software, SPA software had reached the correct guest folios and also not missing
- Prints and files reservations for the next business day
- Verifies all account postings and balances
- Verifies that room rates are correct and posts those rates to guest accounts
- Monitors the current status of coupon, discount, and other promotional programs
- Is able to function as a front desk agent especially in terms of check-in and check-out procedures
- Prepares a summary of cash, check, and credit card activities
- Summarizes results of operations for management
- Check figures, postings, and documents for accuracy
- Record, store, access, and/or analyze computerized financial information
- Prepare of end of day procedure
- Follow the End of Day / Night Auditor Checklist (Must Read !)
- Balance the day’s charges, making corrections as necessary
- Performs wake-up calls
- Fulfill any overnight guest needs including making beds, or delivering items
- Perform security checks
- Conduct property walks to ensure standards of service and guest experience are upheld
Night Auditor Qualifications:
- Knows how to operate PMS, PC’s, and other front office equipment
- High school diploma or GED
- Previous experience is a plus
We are an Equal Opportunity Employer. This company does not and will not discriminate in employment and personnel practices on the basis of race, sex, age, handicap, religion, national origin or any other basis prohibited by applicable law.