Job Description Position Summary
Pro Resources is seeking a reliable, organized, and customer-focused Office Assistant for a local plastic company in Fort Wayne, IN. This part-time position plays a key role in supporting daily office operations by providing administrative and clerical assistance. The ideal candidate is detail-oriented, able to multitask effectively, and enjoys working in a fast-paced office environment while delivering exceptional customer service.
Schedule: Monday – Friday, 9:00 AM – 3:00 PM (30-minute lunch)
Pay: $16.00
Responsibilities
Duties include, but are not limited to:
Greet and assist visitors in a friendly and professional manner. Answer incoming phone calls, take messages, and direct calls to the appropriate team members. Monitor incoming emails and distribute or respond as needed. File and maintain open sales orders. Pull open order reports from Sage software and attach related documentation. File current and past Accounts Receivable (A/R) customer invoices. Organize and maintain the A/R filing system. Separate and attach three-part forms to invoice copies. Verify sales agent commission reports for accuracy. Sort and email commission invoices. Code and process customer payments, including checks and ACH transactions. Review and highlight past-due accounts on A/R reports. Enter shipment tracking numbers into Sage software. Email customers with shipment tracking information as needed. Enter Full Sheet Traveler information into the system. Check and distribute incoming mail from the front mailbox. Perform additional administrative and clerical duties as assigned. Qualifications
High school diploma or equivalent preferred. Previous office or administrative experience is a plus. Proficiency in Microsoft Word, Excel, and Outlook preferred. Experience with Sage software is a plus, but not required. Strong organizational skills with excellent attention to detail. Ability to prioritize tasks and manage multiple responsibilities. Professional communication and interpersonal skills. Positive attitude and a strong customer service mindset. Dependable with excellent attendance and a strong work ethic.
#FortWayne
Show more Skills
Accounts Receivableunmatched
Accounts Receivable Managementunmatched
Administrative Skillsunmatched
Billingunmatched
Customer Relationsunmatched
Customer Support/Serviceunmatched
Detail Orientedunmatched
Establish Prioritiesunmatched
File Maintenanceunmatched
High School Diplomaunmatched
Information Technology & Information Systemsunmatched
Interpersonal Skillsunmatched
Mail Processingunmatched
Microsoft Excelunmatched
Microsoft Outlookunmatched
Microsoft Wordunmatched
Multitaskingunmatched
Operational Supportunmatched
Organizational Skillsunmatched
Past Due Accountsunmatched
Revenue/Sales Reportingunmatched
Sage Softwareunmatched
Salesunmatched
Sales Commissionunmatched
Telephone Skillsunmatched
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