Hybrid Work Availability (requires some time on campus): No
Purpose of Position
The Front Desk Clerk creates a positive and welcoming environment and ensures an efficient registration process.
Duties & Responsibilities
Create a welcoming, professional, and courteous environment
Maintain high standards of customer service across the team
Ensure confidentiality and proper handling of sensitive information
Confirm accuracy and efficiency in data entry and documentation
Monitor appointment scheduling, phone calls, and front desk workflows
Maintain compliance with organizational procedures and policies
Assist with insurance verification and payment processing
Required Competencies
Strong communication skills
Minimum Requirements
High school diploma or GED
Successful completion of a Criminal History Background Check
In compliance with federal law, all persons hired will be required to verify identity and eligibility to work in the US and to complete the required employment eligibility verification form upon hire. This position does not support visa sponsorship for continued employment.
Preferred Qualifications
Preferred experience with scheduling systems, phone systems, and EMR/EHR systems.
Experience with data entry, insurance verification and payments.
Numbers & Facts
Location
Bismarck, ND (Remote)
Skills
Background Investigationunmatched
Communication Skillsunmatched
Customer Support/Serviceunmatched
Data Entryunmatched
Documentationunmatched
Electronic Medical Recordsunmatched
High School Diplomaunmatched
Maintain Complianceunmatched
Medical Record Systemunmatched
Payment Processingunmatched
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