Communication Skills, Customer Experience, Customer Support/Service, Detail Oriented, Housekeeping/Cleaning, Multitasking, Organizational Skills, Schedule Development, Team Building, Team Lead/Manager, Telephone Skills, Time Management, Training/Teaching
- Employee discounts
- Training & development
- Competitive salary
Front Desk & Booking Coordinator – Jim Montgomery Swim School
Where showing up matters. Where what you do makes a difference.
Looking for more than just a “front desk job”?
At Jim Montgomery Swim School, we’re building a team of reliable, detail-oriented members who take ownership of the customer experience and show up ready to make an impact every single day.
Yes—this is a friendly, upbeat environment.
But more importantly, this is a role where what you do matters.
You are the first impression.
You set the tone.
You keep everything running.
What Makes This Different
- We train you — you don’t need swim school experience
- We expect reliability — your team and families count on you
- We value effort — show up, stay focused, and you’ll grow here
- We are a team-first culture — no coasting, no excuses
What We’re Looking For (Read This Carefully)
We are NOT just hiring anyone.
We want team members who:
- Show up on time, every time
- Stay organized and handle multiple tasks at once
- Communicate clearly and professionally
- Take responsibility for their role
- Bring a positive, solution-focused attitude
- Take pride in doing things the right way
If you’re looking for something easy to “just get by,” this isn’t it.
Expectations
- Greet families and create a welcoming, professional environment
- Answer phones and respond to emails promptly
- Manage scheduling, bookings, and account updates
- Register new families and explain our programs clearly
- Check students in and help classes run on time
- Process payments accurately
- Keep the front desk clean, organized, and efficient
- Communicate effectively with instructors and team members
What You’ll Get
- Paid, hands-on training
- Clear growth path within the company
- Consistent schedule
- Employee discounts + referral bonuses
- A supportive, team-first environment
Schedule
Part-time with consistent shifts:
- Weekday mornings and/or afternoons
- Evening availability required
- Weekend availability required
Requirements
- Must be 16+ years old
- Previous customer service experience required
- Comfortable interacting with both kids and adults
- Able to multitask in a fast-paced environment
- Reliable and professional
JMSS Core Values
- Small steps lead to great accomplishments
- Excellence thrives in the details
- Everything with kindness
Final Word
We can teach you our systems.
We can’t teach you to:
- show up
- stay organized under pressure
- take ownership of the experience
If you have those three things—you’ll thrive here.
Member schools are independently owned and operated. Your application will go directly to the member school, and all hiring decisions will be made by the management of this school. All inquiries about employment at these schools should be made directly to the school location, and not to US Swim School Association.
J
Jim Montgomery Swim School