The Front Desk Associate provides guest support by managing check-ins, handling inquiries, and delivering excellent customer service to ensure a positive guest experience. Candidate must be available to work though Mid October.
Key Responsibilities
Greet guests and manage check-in and check-out processes
Respond to guest inquiries in person, by phone, or email
Provide information about property amenities, policies, and local area
Handle reservations, payments, and basic administrative tasks
Address guest concerns and escalate issues when needed
Maintain a clean, organized front desk area
Qualifications
Previous customer service or hospitality experience preferred
Strong communication and interpersonal skills
Basic computer skills and ability to handle reservations systems
Ability to multitask and remain organized
Professional and friendly demeanor
Availability for flexible scheduling, including weekends and holidays
Compensation & Benefits
Flexible scheduling
Work Environment
Indoor, guest-facing role
Fast-paced environment with frequent guest interaction
May require weekends and holidays
We encourage you to apply and bring your skills to a team that values quality, reliability, and great service.