Part-Time Guest Service Associate

Hotel Lucine

  • Galveston, TX
  • 13 days ago
  • Full-time
Want to know if you’re a fit?
Upload your resume and let our AI show you.

Skills

  • Bookkeepingunmatched
  • Credit Cardsunmatched
  • Housekeeping/Cleaningunmatched
  • Telephone Skillsunmatched

Description

Compensation

$16

Why You'll Love This Role:

  • Be the center of the action in a lively, people-first boutique hotel.
  • Build genuine connections with guests from all over the world.
  • Work in a positive, supportive environment with growth opportunities.
If you've got a knack for hospitality, a passion for service, and a smile that can brighten someone's day, step up to the front desk at Hotel Lucine—we can't wait to welcome you to the team.

Responsibilities

  • Connect with the housekeeping department to ensure guest accommodations are ready
  • Mitigate customer complaints as needed
  • Greet, check-in, and check out guests when they arrive and leave the premises, distribute keys and room assignments, and record credit card information
  • Answer incoming calls and questions about guests' needs in-person and online regarding room bookings, room rates, amenities, available rooms, rewards programs, and special requests
  • General bookkeeping: ensure all hotel guest account information is accurate and up-to-date

Numbers & Facts

LocationGalveston, TX
Job TypeFull-time

Similar Jobs