Part Time Head Cashier (Store 182 Glendale, CA)

Head Cashier

The Head Cashier is responsible for register transactions involving the sale and/or return of merchandise. The Head Cashier is also responsible for assisting the Assistant Manager, Operations in the completion of office duties.

Essential Duties & Responsibilities:

• Customer Service
• • Project a positive representation of Westlake Ace Hardware.
  • Greet customers entering and throughout the store. Thank customers by name, when possible when they are leaving the store.
  • Project a friendly, outgoing demeanor; work well with customers as well as those supervised.
  • Ensure excellent customer service from those supervised.
  • Ensure all calls and pages are answered promptly, courteously and effectively.
  • Communicate any problem or issue that requires management assistance.
  • Ensure fast, accurate, professional checkouts.
  • Perform Cashier duties as needed to eliminate delays.
  • Possess strong product knowledge and knowledge of store layout and location of products.
  • Ensure customers are being greeted and thanked by name whenever possible.
• Register Operations
• • Follow all cash register transaction procedures.
  • Responsible for balancing of register drawer.
  • Adhere to any Store Support Center program or promotion that may require implementation at the cash registers.
  • Assist with register and computer problems, downloads, upgrades, and fixes as needed.
• Cash Room Operations
• • In the absence of the Assistant Manager-Operations, verify Cashier-balancing procedures are followed.
  • In the absence of the Assistant Manager-Operations, verify deposit procedures and policies are followed on a daily basis.
  • Help prepare deposit, long/short recap, cashier over-short acknowledgements, and sales audits.
  • Verify weekend vault counts and randomly verify vault.
• Office Operations
• • Provide assistance to the Assistant Manager-Operations in the completion of multiple office duties, including receiving, invoices, purchase orders, inventory adjustments, etc.
• Audit
• • On an as needed basis, provide assistance to the Assistant Manager-Operations in the completion of the quarterly audit checklist.
  • On as needed basis, observe Cashiers for proper phone etiquette, greeting customers, handling returns correctly and that the customers are being treated attentively.
• Front End Appearance and Upkeep
• • Keep the front end neat and clean at all times. Face and dust front end.
  • Keep impulse counters stocked and faced, rotate fresh merchandise in as seasons change.
  • Ensure fresh ads are stocked in shopping carts at all times.
  • Ensure forms and supplies are stocked at all times.
  • Assist with decorating the front end according to the Store Support Center program.
  • Call for cart pickups when necessary.
  • Perform all other duties as assigned.
• Leadership
• • Communicate any merchandising, cost control or sales idea to the General Manager for follow up.
  • Participate in store and Cashier meetings.
  • Assist with training and development of new cashiers.
  • Work with Assistant Manager-Operations to prepare for advancement
• Other Essential Requirements
• • Ability to exhibit and incorporate our Core Values into daily decisions and interactions with others:
  • • SERVICE – Amaze our customers, our associates and our communities by delivering on our helpful promise.
    • PASSION – Showing our love for the work we do, our customers, and our associates.
    • RESPECT – A humble appreciation that a diverse and inclusive workplace makes us a stronger and better company and that every person is unique and valued.
    • INTEGRITY – An authentic commitment to moral and ethical behavior.
    • TEAMWORK – Together we can achieve extraordinary things.
    • EXCELLENCE– A disciplined approach to achieve outstanding results through continuous improvement.
  • Minimum Skills, Requirements and Qualifications
  • • High School or GED equivalent.
    • Experience in retail and/or office management preferred. Cashier experience preferred. Customer service experience preferred.
    • Standing, walking, lifting (up to 25lbs) and climbing.
  • Compensation Details
  • • Starting at $17.00 - $19.00 per hour