Part-time Help Hub Advisor (Retention Specialist)

Posting Details

Posting Summary

Working Title Part-time Help Hub Advisor (Retention Specialist) Role Title Education Support Spec III Role Code 29144-SW FLSA Nonexempt Pay Band 03 Position Number 290W0707 Agency Brightpoint Community College Division Brightpoint Community College (Div) Work Location Chesterfield - 041 Hiring Range $25.00 Hourly Emergency/Essential Personnel No EEO Category 5-Paraprofessionals Full Time or Part Time Part Time Does this position have telework options? -Telework options are subject to change based on business needs- Does this position have a bilingual or multilingual skill requirement or preference? Work Schedule

Candidates must be able to work a flexible schedule including some evenings and occasional weekends. Up to but not guaranteed a maximum 29 hours/week, depending on student need (hours will vary throughout the year).

Sensitive Position No Job Description

Brightpoint Community College is a two-year public institution of higher education and is one of the largest of Virginia's 23 community colleges. The college is located within the Greater Richmond metropolitan area. It serves students and the community at its two campuses, in Chester and Midlothian; online; and in locations throughout its service area. Brightpoint Community College's mission is to provide quality educational opportunities that inspire student success and community vitality. It envisions a success story for every student.

Brightpoint Community College invites applications for the Part-Time Help Hub Advisor position. This position will support student success, including advising continuing students, providing transfer support and outreach with transfer partners to improve retention through collaboration with faculty and staff and connection to college resources. Core responsibilities include, but are not limited to the following: advising students (continuing, and as needed, new students), manage a caseload of students as the result of Early Alerts and/or retention initiatives, and support success of all students to include providing services in the Help Hub, transfer advising/fairs, and new student orientation

Special Assignments

May be required to perform other duties as assigned. May be required to assist the agency or state government generally in the event of an emergency declaration by the Governor.

KSA's/Required Qualifications

• Proven academic excellence and subject matter knowledge, which may be evidenced by training, experience.
• Prior advising at a college or university is preferred.
• Candidates must be able to effectively use standard office electronic communication and student information systems.
• Proficiency in the use of PeopleSoft, Navigate, Canvas and Microsoft Office preferred. Adept at learning new technologies.
• Must have excellent interpersonal, communication and organizational skills, demonstrate initiative and be student success focused. Cultural competency with experience working with diverse populations.
• Candidates must be able to work a flexible schedule, including working on either campus, some evenings, occasional weekends, and teleworking, if required.
• Successful completion and passing of a criminal background check is required.

Additional Considerations

• Experience in teaching, presenting workshops, and/or advising in an academic setting is highly desirable.
• Bachelor's degree.

Operation of a State Vehicle No Supervises Employees No Required Travel

May travel between campuses

Posting Detail Information

Posting Number WGE_3247P Recruitment Type General Public - G Number of Vacancies 1 Position End Date (if temporary) Job Open Date 06/23/2026 Job Close Date 07/07/2026 Open Until Filled Agency Website https://www.brightpoint.edu/ Contact Name Cassandra Davidson Email cdavidson@brightpoint.edu Phone Number Special Instructions to Applicants

In support of the Commonwealth's commitment to inclusion, we are encouraging individuals with disabilities to apply through the Commonwealth's Alternative Hiring Process. To be considered for this opportunity, applicants will need to provide their AHP Letter (formerly called a Certificate of Disability) provided by the Department for Aging & Rehabilitative Services (DARS), or the Department for the Blind & Vision Impaired (DBVI). Service-Connected Veterans may also apply via the AHP if they also provide an AHP Letter. To request an AHP Letter, use this link: https://www.dars.virginia.gov/drs/cpid/PWContact.aspx or call DARS at 800-552-5019, or DBVI at 800-622-2155

Additional Information Background Check Statement Disclaimer

The selected candidate's offer is contingent upon the successful completion of a criminal background investigation, which may include: fingerprint checks, local agency checks, employment verification, verification of education, credit checks (relevant to employment). Additionally, selected candidates may be required to complete the Commonwealth's Statement of Economic Interest. For more information, please follow this link: http://ethics.dls.virginia.gov/

EEO Statement

The Virginia Community College System (VCCS) provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, political affiliation, veteran status, sexual orientation, gender identity or other non-merit factors.

ADA Statement

The Virginia Community College System (VCCS) is an Equal Employment Opportunity employer and complies with the Americans with Disabilities Acts (ADA and ADAAA), to provide, reasonable accommodation to applicants in need of access to the application, interviewing, and selection processes when requested.

E-Verify Statement

VCCS uses E-Verify to check employee eligibility to work in the United States. You will be required to complete an I-9 form and provide documentation of your identity for employment purposes.

Quicklink for Posting https://jobs.vccs.edu/postings/97420

Supplemental Questions

Required fields are indicated with an asterisk (*).

• • Briefly describe your experience advising students and / or student recruitment and retention.

(Open Ended Question)

Applicant Documents

Required Documents

Optional Documents

• Resume
• Cover Letter/Letter of Application
• Unofficial Transcripts
• Other Document
• Alternative Hiring Process Letter