Be part of a busy, well‑established Italian restaurant where great food and great hospitality go hand in hand.
We’re hiring a Host who can greet guests warmly, manage seating with ease, and keep the front‑of‑house running smoothly. If you enjoy a fast‑paced environment and take pride in creating positive guest experiences, you’ll fit right in here.
Benefits
- Tips
- Flexible schedule
- Employee discounts
- Training & development
Duties and Responsibilities
- Warmly greet guests upon arrival and seat them in dining or waiting areas.
- Present menus and ensure guests are comfortably and appropriately seated based on restaurant flow and server rotation.
- Communicate daily specials, promotions, and server assignments to guests to support a smooth dining experience.
- Manage guest flow in the dining room and bar area while providing accurate wait times when needed.
- Answer incoming phone calls promptly and professionally.
- Accurately take to-go and takeout orders when required.
- Operate the cash register to process payments for food and beverages as needed.
- Maintain a clean, organized, and welcoming host stand and entry area at all times.
Required Skills/Abilities
- Excellent personal and customer service skills with a friendly and professional demeanor.
- Ability to work effectively in a fast-paced, guest-focused environment.
- Must be able to complete the essential duties of the position with or without accommodations.
Work Styles
- Adjustment -Job requires maturity, poise, flexibility, and restraint to cope with pressure, stress, criticism, setbacks, personal and work-related problems, etc.
- Attention to Detail -Job requires being careful about detail and thorough in completing work tasks.
- Cooperation - Job requires being pleasant with others on the job and displaying a good-natured, cooperative attitude.
- Dependability -Job requires being reliable, responsible, and dependable, and fulfilling obligations.
- Integrity - Job requires being honest and ethical.
- Self-Control - Job requires maintaining composure, keeping emotions in check, controlling anger, and avoiding aggressive behavior, even in very difficult situations.
- Stress Tolerance - Job requires accepting criticism and dealing calmly and effectively with high stress situations.
- Teamwork - Job requires a team-oriented mindset and the ability to work cooperatively in a fast-paced setting.
Qualifications
- Previous experience in a host or customer service role in a restaurant environment preferred.
- Friendly, welcoming, and guest-focused personality with strong personal skills.
- Ability to clearly communicate with guests in a professional and approachable manner.
- Strong communication skills for coordinating effectively with servers, bussers, and management.
- Comfortable answering phones and handling guest requests with professionalism.
- Ability to lift and carry items or supplies weighing approximately 10–30 lbs.
- Dependable, detail-oriented, and able to maintain a clean and organized work environment.
Education and Experience
- High school diploma or general education degree (GED); or one to three months related experience and/or training; or equivalent combination of education and experience.
- Food handler training preferred.
Supervisory Responsibilities
We are an equal opportunity employer and all qualified applicants will receive
consideration for employment without regard to race, color, religion, sex,
national origin, disability status, protected veteran status, or any other
characteristic protected by law.
Muriale's Italian Kitchen has proudly served the communities of north central West Virginia and beyond for over 54 years. Offering generations of guests our regional Italian cuisine coupled with superior service, our passion for people is as deeply rooted in our traditions as our commitment to the consistency in our food & service.
Voted the #1 Italian Restaurant in West Virginia for 11 consecutive years, our hospitality heritage shines through our extended family of culinarians, chefs, servers, hosts, bartenders and restaurant managers.