Administrative Skills, Cargo/Freight, Communication Skills, Customer Support/Service, Data Collection, Driver's License, English Language, Interpersonal Skills, Inventory Management, Leadership, Legal, Loaders, Loading/Unloading, Organizational Skills, Prepare Correspondence, Statistics, System Operations, Time Management, Training Program, Training/Teaching, Writing Skills
Job Title
Join Envoy Air where you will be stimulated, challenged, and have the opportunity to develop your career.
We offer:
- Amazing employee flight privileges within the American Airlines global network
- Training and development programs to take your career to the next level
- Comprehensive health and life benefits (subject to location)
- ***NEW PAY RATE - $18.08/HR***
Responsibilities
How will you make an impact?
- Responsible to management for the coordination of the overall operation within an assigned functional area
- Ensure adequate operational coverage; responsible for scheduling and manpower utilization
- Maintain a safe, dependable and consistent operation
- Conduct agent observations
- Schedule and administer local training including new hire training
- Maintain supplies and inventory control logs
- Prepare customer correspondence, investigate discrepancies and compile statistical data for reports
- Complete administrative duties
- Perform station agent work within the ramp service operation, as required
- Load and unload baggage and cargo on and off aircraft
- Transport items between terminals, aircraft and the bag room using belt-loaders, tugs, carts and other equipment
- Marshal aircraft which requires working closely with teammates to ensure a safe path
- Clean and service cabin interiors, including seatback pockets, cushions, tray tables, overhead bins, cockpit, galley, and the lavatory
- De-ice aircraft which requires using equipment to apply chemicals/compounds, if applicable
- Organize work groups and handle multiple priorities in a fast-paced environment
Qualifications
Who we're looking for?
- Minimum Age: 18
- High school diploma, GED, or international equivalent
- Possess a valid, unexpired and unsuspended REAL ID-compliant, state driver's license; or otherwise maintain all necessary authority and identification to travel for business needs as required; some license restrictions may prohibit a candidate from being considered for this role.
- Ability to work rotating shifts including nights, holidays, weekends, days off, and be able to report to work on a regular and timely basis
- Flexible to work additional hours beyond the regular shift, on short notice, and as needed due to operational necessity
- Must be able to perform all duties in various weather conditions and time constraints
- Must be able to carry, bend, lift and turn with bags and other items weighing up to 75 lbs.
- Demonstrated ability to communicate verbally and in writing
- Ability to read, write, fluently speak and understand the English language
- Possess the legal right to work in the United States
- A minimum of one year of customer service experience preferred
- Previous experience in a team-lead capacity preferred
- Organization and interpersonal skills are necessary
- Above-average qualities of leadership, initiative, and judgment are essential
- Administrative background preferred
- Above average attendance preferred
- Some locations may desire previous airline experience including working knowledge of an airline's ticketing system and/or ramp operations
Envoy Air is an Equal Opportunity Employer Minorities/Women/Veterans/Disabled.