Part-Time Mail Services Associate

Now is a great time to join our growing company! The Millennium Group (TMG) is an award-winning business process outsourcing firm focused on print, mail, document scanning, reception, and related office support services for Fortune 500 companies, professional service firms, and institutions of higher education. TMG is looking for highly motivated, enthusiastic team players interested in a career rather than just a job. With a team of over 1,500 nationwide associates, TMG is seeking an individual who can uniquely contribute to our 30+ years of success in the industry.

Responsibilities:

• • Welcoming guests as soon as they arrive and making them feel welcome
  • Connecting visitors with the appropriate person or office
  • Setting a positive atmosphere: Ensuring the area is mail room is tidy and presentable, and providing basic and accurate information
  • Special requests: Dealing with special requests from guests, such as answering questions about the area or dealing with complaints
  • Handle confidential information with discretion and professionalism.
  • Assist with ad-hoc projects.
  • Provide excellent customer service.
  • Correctly sort mail
  • Ship out outgoing packages to the correct address
  • Be at your desk ready to work at your scheduled time
  • Submit monthly numbers, accomplishments and opportunities at the end of month to your direct manager
  • Follow all SLAs
  • Able to learn receptionist duties as needed.
  • Other duties as assigned by management

Qualifications:

• 1-2 years of mailroom
  
• A High School Diploma or equivalent job experience.
  
• Ability to use email and the internet, and to learn how to use an on-line work order system.
  
• Ready to work at scheduled time.
  
• Proven team player: ability to work with a team and achieve daily and monthly goals.
  
• Self starter: able to identify work that needs to be done and does it without required instruction.
  
• Courteous and communicative: able to interact with, assist and exceed the expectations of members with daily and special requests.
  
• Detail oriented: pays attention to details regarding processes and extra attention to special requests.
  
• A Doer: Ability to solve practical problems using reasoning skills.
  
• A desire to learn, grow, and seek new challenges.
  
• Ability to work with a large, diverse group of employees and suppliers.
  
• Ability to lift up to 50 lbs..

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