Makery Associate (Part-Time)
Buff City Soap is on a mission to create fresh, handmade products that are free of harsh ingredients and full of nourishing plant-based goodness. Unlike traditional retailers, we don’t just sell our products—we make them right in our Makery every day.
We’re looking for energetic, guest-focused Makery Associates who love working with people, creating products, and being part of a fun, fast-paced team. This is a hands-on role that blends retail, sales, production, and guest experience.
What You’ll Do
Create an Exceptional Guest Experience
- Greet and engage every guest upon arrival.
- Provide excellent customer service and ensure each guest feels welcomed and valued.
- Build relationships with guests by understanding their needs and recommending the right products.
- Confidently make product recommendations and help drive sales.
- Support a positive, upbeat, and fun store environment.
Support Production & Fulfillment
- Assist with the production of handmade products including bath bombs, fizzes, scrubs, butters, and other Makery items.
- Label, shrink wrap, stock, and prepare products and sample kits.
- Maintain products according to inventory levels.
- Ensure all finished products meet company quality standards.
- Follow all safety, sanitation, and cleanliness requirements.
Keep the Makery Running Smoothly
- Multitask in a fast-paced environment while balancing production, guest engagement, and daily tasks.
- Assist with maintaining cleanliness throughout the production and retail areas.
- Stock and maintain appropriate inventory levels.
- Work cohesively with the team while following company policies and procedures.
What We’re Looking For
- Retail sales or customer service experience preferred.
- Friendly, outgoing, and comfortable talking with guests.
- Ability to work in an upbeat, fast-paced environment.
- Strong teamwork and communication skills.
- Ability to multitask and stay organized.
- Dependable, positive, and willing to jump in where needed.
- Day, evening, weekend, and holiday availability preferred.
Physical Requirements
This is an active role that involves both retail and production responsibilities.
- Ability to stand and walk for extended periods.
- Ability to lift or assist in lifting boxes and supplies up to 50 pounds (repeatedly).
- Comfortable working around various scents and fragrances.
- Dexterity of hands and fingers.
- Ability to bend, reach, twist, stoop, kneel, crouch, climb, and balance.
- Ability to assist with cleaning duties including dusting, sweeping, mopping, scrubbing, and general Makery maintenance.
Benefits
- Growth and advancement opportunities
- Flexible scheduling
- Employee discounts on products and services
- Anniversary recognition and gifts
- Fun contests and performance incentives
Job Details
- Job Type: Part-Time
- Pay: Starting at $12.00 per hour
- Schedule: Day shifts, evening shifts, holidays, and weekends as needed
- Work Location: In person
If you enjoy creating, connecting with guests, working with a team, and being part of a fun, hands-on retail environment, we’d love to meet you.
THE BUFF CITY STORY
We're on a mission to create handmade products that are free of harsh ingredients and full of nourishing plant-based goodies to make your skin happy.
WHY WE MAKE SOAP
Can we get on our soapbox a minute? Most of the trusted brands you’re washing up with are made with detergents, chemicals and tallow, which is just another name for cow fat (umm… gross). Sulfates, artificial detergents and parabens can cause irritation, trigger allergies and have other unpleasant side effects.
That doesn’t exactly say “refreshing shower” to us. So we set out on a mission to find an alternative. After learning more about commercial soap ingredients, we found ourselves in a bit of a lather about the whole business.
In 2013, we began experimenting with soap recipes that are safe for your skin and contain ingredients you can actually pronounce. After making a few big messes, we created something wonderful and Buff City Soap was born.
OUR SOAP MAKERY
We handcraft each bar of Buff City soap in what we call our Soap Makeries. Each of our locations makes every product sold right there, where you can see exactly what goes into the products you put on your body. It’s a bit of a mad lab stocked with ingredients like rose petals, lavender buds, hemp seed oil, shea butter, charcoal, and tea tree oil. Even our body scrubs are squeaky clean with natural exfoliants like chopped loofah bits, crushed walnut shells, and poppy seeds. What you will never see are artificial detergents, surfactants, dyes, or other harsh chemicals.
We even have our fragrances manufactured for us to ensure they are free of phthalates, parabens, and formaldehyde containing/forming ingredients. You can customize your products with the scent (or non-scent) of your choice and the ingredients that you prefer.
The possibilities are endless!