Sign upLog in

Part Time Night Audit

Aloft Chesapeake

Chesapeake, VA

Apply
JOB DETAILS
SKILLS
Calculators, Communication Skills, Credit Cards, English Language, Food and Beverage Industry, High School Diploma, Hotel Management, Housekeeping/Cleaning, Insurance, Mathematics, Problem Solving Skills, Profit & Loss, Restaurant, Revenue/Sales Reporting, Sales, Sales Strategy
LOCATION
Chesapeake, VA
POSTED
20 days ago
LTD Hospitality Group is seeking highly motivated individuals with expertise in effective and efficient hotel operations. If you are looking for an exciting career with unlimited opportunities to thrive within LTD’s growing portfolio of properties, we have an immediate opening for you to join our team as a Night Auditor.

The Night Auditor will be responsible for the total desk operation during the hours of 11:00pm to 7:00am and keeping the managers informed of any guest complaints or situations that need immediate attention. Key job duties of a Night Auditor include:
  • Handle guest check-ins and checkouts efficiently and in a friendly and professional manner.
  • Organize shift and review remaining reservations that are to arrive. Verify that all updated contingency reports have been run.
  • Verify GTD no-shows and complete walked guest report and put a copy in immediate supervisor’s box.
  • Ensure credit card draft capture is in balance.
  • Complete the express checkout envelopes and have the Night Housekeeping / Security Aide delivers to the guestrooms
  • Assist guests with general services such as check cashing, making change, and answering any general questions pertaining to such things as hotel services, shopping, dining, entertainment, and travel directions.
  • Ensure that all wake up calls are handled promptly and properly.
  • Receive and transmit mail, phone, and written messages for guests.
  • Post room charges, food & beverage charges, phone charges, compute guest bills (individual, group masters, and city ledger accounts) using PMS, collect payment and make change for hotel guests following all cash handling procedures as required by LTD.
  • Balance accounts to zero as well as all restaurant credit card accounts. Balance all rebates, paid outs, and miscellaneous charges and attach calculator tape to each. Inform management of any discrepancies.
  • Complete daily revenue report accurately and input daily summary records and same day selling strategy report.
  • Report to AM associate at the end of your shift, reporting any unusual conditions and occurrences.
  • Monitor graveyard Night Housekeeping / Security Aide to ensure the assigned duties are completed.
  • Represent the Hotel in regard to guest complaints and situations that require immediate attention.
  • Other and all duties, projects, and tasks as assigned such as stocking market area and ensuring lobby is clean.
 
Required Knowledge, Skills and Abilities (KSAs)
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. Additionally, the requirements listed below are representative of the knowledge, skills and or ability required for this position.
  • Must have prior Front Desk Experience.
  • Minimum of a High School Diploma and some college preferred.
  • Must be able to work a flexible schedule which includes evenings, weekends and holidays.
  • Must have a good command of the English language and be able to read, write and speak English fluently.
  • Must have solid computer skills to include core Microsoft applications and any additional brand specific applications as needed.
  • Must have sold math skills.
  • Strong communication and problem solving skills.
  • Must have reliable transportation.
 
LTD Hospitality Group has taken pride in superior hotel development and management for more than 30 years and is a recognized leader managing top-performing brands under Marriott, Hilton, Hyatt and InterContinental Hotel Group flags.
LTD’s core values focus on people, relationships and opportunities.  The LTD culture was established by the founding partners and to this day continues to guide the successful performance and profitability of our hotels, while maintaining the highest standards of quality, service and cleanliness.

 The greatest key to our success is our people. Our diverse team of associates is responsible for creating a distinctive experience that keeps our customers coming back. We recognize that our people are our most valuable asset and are committed to investing in them.  We provide comprehensive training, as well as career advancement opportunities for all of our associates. We also offer competitive benefits to ensure that a career at LTD is satisfying and rewarding in all aspects.
Benefits:
  • Medical, Dental, Vision & 401 (k) with company match
  • Voluntary Short Term
  • Life & Accidental Death Insurance
  • Hotel Discounts
  • Paid Time Off
  • Training and Development Opportunities and Much More!
  
LTD is committed to providing equal employment opportunity in all aspects of employment to all applicants and employees, regardless of age, color, race, religion, sex (including pregnancy, gender identity and sexual orientation), national origin, disability, veteran status, genetic information or other legally protected status. 


About the Company

A

Aloft Chesapeake

Resume Resources

Free Resume TemplatesFree Resume Builder