Part-Time Office Administrator / Customer Service Representative
TruBlue Home Service Ally of Phoenix is looking for a dependable, organized, and customer-focused Office Administrator to join our growing team. This role is ideal for someone who enjoys helping customers, staying organized, and keeping a busy office running smoothly.
You'll be the first point of contact for our customers, assisting with phone calls, scheduling, estimates, and administrative support while helping deliver an exceptional customer experience from the first call through project completion.
What You'll Do:
Answer inbound phone calls with professionalism and outstanding customer service
Schedule appointments and coordinate technician calendars
Prepare and send customer estimates using our operating software
Follow up with customers regarding estimates, appointments, and completed work
Make outbound calls to prospective and existing customers
Maintain accurate customer records, job notes, and scheduling information
Provide general administrative support for daily office operations
Communicate effectively with technicians and office staff to ensure smooth job coordination
Pay & Benefits:
$22-$25 per hour, based on experience
Part-time schedule (20-26 hours per week)
Paid training provided
Flexible daytime schedule
Opportunity for additional hours as the company grows
Career growth opportunities within a rapidly growing local business
Supportive, team-oriented work environment
Requirements:
Excellent phone etiquette and communication skills
Friendly, professional, and customer-focused attitude
Strong organizational and multitasking abilities
Comfortable using computers and learning new software
Detail-oriented and dependable
Previous customer service, administrative, scheduling, or phone sales experience is preferred but not required
Coachable with a willingness to learn and grow
If you're looking for a part-time opportunity where you can make a real impact, develop new skills, and grow with a company that values its team members, we'd love to hear from you.