Administrative Skills, Billing, Coaching, Communication Skills, Contract Management, Detail Oriented, Document Tracking, Documentation, Educational Administration, Equal Employment Opportunity (EEO), Establish Priorities, Event Management, Expense Management, Expense Reports, Expense Tracking, Genetics, Google Apps, Legal, Logistics, Management Strategy, Marketing, Microsoft Office, Multitasking, Organizational Skills, Presentation/Verbal Skills, Problem Solving Skills, Project Management Software, Project/Program Coordination, Record Keeping, Team Player, Time Management, Workflow Analysis, Writing Skills
Who We Are
We are Tennis! The USTA (United States Tennis Association) is the national governing body for the sport of tennis and the leader in promoting and developing the sport’s growth on every level in the United States, from local communities to the crown jewel of the professional game, the US Open.
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Why Work for the USTA?
We are a passionate team of staff and volunteers focused on growing the sport of tennis and making it accessible to all. We are committed to removing barriers and creating opportunities for ALL to participate. Don’t know tennis? Don't worry, you can still find yourself in the game!
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The Role
The Part-Time Education Delivery Project Administrator plays a vital role in supporting the organization’s broader coach education initiative by executing all logistical and administrative tasks for USTA Coaching Workshops. These tasks include coordination of pre- and post-workshop efforts, stakeholder communication, contracts, invoices, and expense reports to ensure seamless workshop execution. By fulfilling these responsibilities, this position ensures that coaches receive high-quality training and resources, helping them enhance their skills and better serve their players.
- Utilize project management tools and time management strategies
- Coordinate pre-and post-workshop logistics, documentation, and stakeholder communication.
- Create and maintain Section-specific Google Folders with essential documents (e.g., marketing materials, tracking sheets, templates).
- Collaborate with Section representatives to secure workshop dates and post-registration details on the National calendar.
- Monitor registrations, update tracking documents, and notify relevant stakeholders.
- Coordinate Coach Developers (CDs) for workshops, including travel and accommodations.
- Organize logistics, including equipment, lunch, snacks, name tags, and check-in desk needs for workshops
- Send participants access instructions to the LMS and respond to email inquiries.
- Prepare and share participant rosters with CDs.
- Archive workshop rosters and photos
- Update participant records in the LMS and issue Records of Completion.
- Develop, update, and maintain clear documentation of workflows for workshop planning and execution.
- Identify inefficiencies in workflows and collaborate with the team to implement improvements.
- Support contract management, ensuring accuracy and timely processing.
- Assist with tracking and managing invoices and expense reports while maintaining organized records
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Who You Are
- Minimum of 3 years of experience in an administrative assistant, project coordinator, or similar role.
- Experience in event coordination, program administration, or educational settings is a plus.
- Proficiency in Google Workspace (Docs, Sheets, Drive) and Microsoft Office Suite.
- Exceptional organizational and multitasking skills, with the ability to prioritize and meet deadlines.
- Strong attention to detail and commitment to accuracy.
- Ability to document workflows, processes, and procedures clearly and effectively.
- Excellent problem-solving and critical-thinking skills to handle logistical challenges.
- Strong written and verbal communication skills for engaging with participants, stakeholders, and team members.
- Positive, proactive approach to teamwork and collaboration.
- Position is considered non-exempt.
- This position is designated as "hybrid/flex" and may allow for both remote and on-site work. Any such position must meet the current USTA hybrid/flex requirements as updated from time to time. Please consult HR for the most current policy.
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What We Offer
At the USTA, we know people are our most important asset. For this reason, we offer a comprehensive benefits package designed to meet the needs of a diverse workforce!
The expected salary for this position is $20.00 - 23.00 hourly rate. This position is non-exempt. Any additional pay or benefits a person may qualify for are not included in this range. The actual base salary offered is determined by several variables, including, as appropriate, the applicant's qualifications for the position, the years of relevant experience, their unique skills, and the location from which they will be performing the job.
Come One, Come All
We strongly encourage you to apply if you’re interested; we'd love to learn how you can “serve” our team with your unique experience!
USTA is dedicated to providing equal employment opportunities for all individuals, regardless of age, disability, national origin, race, color, religion, sex, sexual orientation, gender, gender identity, or expression, pregnancy, veteran status, marital status, family status, alienage or citizenship status, creed, genetic information, or any other status protected by applicable federal, state, or local law.