Administrative Skills, Billing, Contract Management, Corrective Action, Database Administration, Distribution Control, Documentation, Driver's License, Fax Machines, High School Diploma, Information Technology & Information Systems, Insurance, Internal Audit, Interpersonal Skills, Leadership, Mail Processing, Maintain Compliance, Office Equipment, Operational Strategy, Operations Processes, Organizational Skills, Quality Control, Quality Metrics, Regulatory Compliance, Training Program
This role facilitates the efficient operation of the Youth Screening Program by performing a variety of clerical and administrative duties related to quality control and reporting. It provides Support to supervisors and staff through a variety of tasks related to documentation, communication, reporting, and compliance with contractual standards. The position requires strong organizational skills, discretion, and the capacity to work in a secure, highly structured environment.
We are looking for a Quality Control Administrative Assistant who must have:
- High School Diploma or G.E.D
- Two years’ experience in a general clerical office setting
- Must have valid driver’s license, ability to use personal vehicle for work purposes, and appropriate vehicle insurance.
Job Duties and Responsibilities:
- Produces and distributes correspondence memos, letters, faxes, and forms
- Assists in the preparation of regularly scheduled reports
- Serves as contact person to DJJ for all office equipment and/or needs.
- Responsible for confidential and time sensitive material
- Performs administrative functions necessary to monitor contract compliance to include invoicing requirements.
- Assists leadership to ensure program staff are in compliance with training and program standards.
- Performs all other related duties as assigned.
Job Essentials:
- Maintains confidential databases and records to assist in monthly reporting and invoicing.
- Responds to and resolves administrative inquiries and questions.
- Tracks and monitors quality assurance metrics, incident reports, grievances, and corrective action plans.
- Assists with preparing documentation for internal audits, contract monitoring, and accreditation reviews.
- Compiles and prepares monthly, quarterly, and annual compliance reports for program leadership.
- Ensures proper documentation and retention in accordance with operating policies and procedures.
BAYS is a drug-free workplace. We prohibit the use, possession, or distribution of controlled substances on company premises or during work hours.