Communication Skills, Computer Skills, Customer Relations, Customer Satisfaction, Customer Support/Service, Detail Oriented, Fax Machines, Identify Issues, Lift/Move 50 Pounds, Mail Processing, Microsoft Office, Multitasking, Needs Assessment, Organizational Skills, Problem Solving Skills, Telephone Skills
# Apply Description
American Road Group is seeking a Front Desk Receptionist at Laconia Harley-Davidson in Meredith, NH!
Anticipated start date: 04/01/2026.
Serve as Front Desk Receptionist greeting Harley-Davidson customers, visitors, and vendors entering the dealership. Provide first-class customer service and ensure customer satisfaction to both internal and external customers.
## Major Duties and Responsibilities
- Act with professionalism and determine the needs of customers and vendors, directing them to the proper person and/or office.
- Greet customers immediately, in a courteous and friendly manner and provide them with accurate directions to their destination.
- Treat all visitors, clients, and staff with courtesy, sensitivity and respect.
- Answer telephone calls and take messages as needed and respond to routine inquiries using customer-oriented etiquette.
- Receive all incoming mail from postal system, courier services and other deliveries and process all outgoing U.S. mail.
- Send and receive faxes, distribute mail to proper mailboxes.
- Support other departments as needed.
- All other responsibilities as assigned.
## Requirements
- High school diploma or equivalent required.
- Excellent computer skills including MS Office, internet, and email use.
- Excellent communication skills.
- Ability to handle multiple tasks in a fast-paced environment.
- Ability to identify problem issues and determine the appropriate course of action and redirection within department guidelines required to resolve issues.
- Detail oriented and highly organized with good judgement and objectivity.
- Must be able to bend, stoop, crouch, reach, and lift up to 50lbs.
- Must be able to remain in a stationary position 50% of the time.
- Must be flexible in schedule- evenings and weekends required.
Are you up for a challenge? We believe in this brand, in this culture, in this lifestyle, and in this dream. Make this dream a reality and Apply Today!