Part-time Receptionist

OVERVIEW

Part-Time Receptionist

Location: On-site

At Alera Group, our Property & Casualty team helps businesses protect their assets, manage risk, and plan confidently for the future. We're seeking a Part-Time Receptionist who will support our team in Syracuse, New York.

About Alera Group

Alera Group was founded in 2017 and has grown to become the 14th largest broker of U.S. business. We are passionate about our clients' success in the areas of Employee Benefits, Property and Casualty Insurance, and Financial Services. With a network of offices nationwide, our commitment to collaboration allows us to offer national resources combined with local service.

Why Alera Group

• Meaningful Impact: Help clients and employees navigate programs that drive retention, engagement, and satisfaction

• Growth & Learning: Opportunities to deepen your expertise and gain exposure to a variety of clients and industries

• Collaborative Culture: Work in a team-oriented environment that values accountability, partnership, and the principles of The Collaborative Way

RESPONSIBILITIES

What You'll Do / Your Impact

Client & Office Support

• Greet visitors, maintain visitor logs, and issue badges or visitor passes
• Answer and distribute a high volume of incoming calls to the main office line
• Manage conference rooms, meeting logistics, and related scheduling needs
• Respond to internal and external inquiries with professionalism and accuracy

Operational & Administrative Excellence

• Receive, open, sort, scan, and distribute incoming mail multiple times per day
• Prepare and process outgoing mail and packages, including high‑volume overnight shipments
• Perform document scanning and task creation within internal systems
• Handle monthly invoice mailings and other recurring administrative mail projects
• Maintain and service postage machines and copier equipment
• Submit and track service calls for building and equipment issues

Facilities & Logistics Support

• Order office supplies for multiple locations
• Manage vending and coffee supply orders for break rooms
• Issue and track parking passes, office fobs, and building access
• Install office name plates and maintain keys and access for branch locations

QUALIFICATIONS

What You Bring

Required

• High school diploma or equivalent
• 2+ years of experience in reception, mail room, or administrative support roles
• Proficiency with Microsoft Office applications, including Outlook
• Strong organizational skills and attention to detail
• Ability to work independently while moving between workstations
• Professional demeanor with strong communication skills
• Ability to lift and move supply and paper boxes throughout the office

Preferred

• Experience supporting multi‑location offices
• Familiarity with office equipment maintenance and facilities coordination

Core Competencies

• Customer service orientation
• Reliability and accountability
• Organization and task prioritization
• Attention to detail
• Teamwork and collaboration
• Adaptability in a fast‑paced environment

ADDITIONAL INFORMATION

Compensation:

Hourly range: $20 - $25 per hour

Benefits:

Alera Group offers comprehensive benefits including medical, dental, vision, life and disability coverage, 401(k), generous PTO, and more.

Work Model:

This role is In-Office

Syracuse, New York

Professional Development - Alera Group Academy

At Alera Group, growth isn't left to chance. Through Alera Group Academy, we provide structured development opportunities designed to help you expand your expertise and build a meaningful career.

You'll have access to:

• Role-specific learning paths

• Leadership development programs

• Technical and compliance training

• Industry certifications and continuing education support

• Peer learning and knowledge-sharing communities

Whether you're deepening technical expertise or preparing for leadership, we're invested in helping you grow.

We're an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status, or any other protected class.

Alera Group is committed to protecting your privacy. Please review our Privacy Policy to understand what personal information we may collect and use as part of your application process.

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Location Type

In-Office