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Part-time Receptionist

Alera Group

Syracuse, New York

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JOB DETAILS
SKILLS
Administrative Skills, Asset Management, Brokerage, Call Volume, Communication Skills, Computer Workstations, Conference Management, Copying Machines, Customer Support/Service, Detail Oriented, Equipment Maintenance/Repair, Establish Priorities, Facilities Management, Facilities and Maintenance, High School Diploma, Interpersonal Skills, Leadership, Logistics, Mail Processing, Microsoft Office, Microsoft Outlook, Office Equipment, Order Supplies, Organizational Skills, Retention Programs, Risk Management, Team Building, Team Player
LOCATION
Syracuse, New York
POSTED
14 days ago
OVERVIEW

Part-Time Receptionist
Location: On-site

At Alera Group, our Property & Casualty team helps businesses protect their assets, manage risk, and plan confidently for the future. We're seeking a Part-Time Receptionist who will support our team in Syracuse, New York.

About Alera Group
Alera Group was founded in 2017 and has grown to become the 14th largest broker of U.S. business. We are passionate about our clients' success in the areas of Employee Benefits, Property and Casualty Insurance, and Financial Services. With a network of offices nationwide, our commitment to collaboration allows us to offer national resources combined with local service.
Why Alera Group
  • Meaningful Impact: Help clients and employees navigate programs that drive retention, engagement, and satisfaction
  • Growth & Learning: Opportunities to deepen your expertise and gain exposure to a variety of clients and industries
  • Collaborative Culture: Work in a team-oriented environment that values accountability, partnership, and the principles of The Collaborative Way
RESPONSIBILITIES

What You'll Do / Your ImpactClient & Office Support
  • Greet visitors, maintain visitor logs, and issue badges or visitor passes
  • Answer and distribute a high volume of incoming calls to the main office line
  • Manage conference rooms, meeting logistics, and related scheduling needs
  • Respond to internal and external inquiries with professionalism and accuracy
Operational & Administrative Excellence
  • Receive, open, sort, scan, and distribute incoming mail multiple times per day
  • Prepare and process outgoing mail and packages, including high-volume overnight shipments
  • Perform document scanning and task creation within internal systems
  • Handle monthly invoice mailings and other recurring administrative mail projects
  • Maintain and service postage machines and copier equipment
  • Submit and track service calls for building and equipment issues
Facilities & Logistics Support
  • Order office supplies for multiple locations
  • Manage vending and coffee supply orders for break rooms
  • Issue and track parking passes, office fobs, and building access
  • Install office name plates and maintain keys and access for branch locations

QUALIFICATIONS

What You BringRequired
  • High school diploma or equivalent
  • 2+ years of experience in reception, mail room, or administrative support roles
  • Proficiency with Microsoft Office applications, including Outlook
  • Strong organizational skills and attention to detail
  • Ability to work independently while moving between workstations
  • Professional demeanor with strong communication skills
  • Ability to lift and move supply and paper boxes throughout the office
Preferred
  • Experience supporting multi-location offices
  • Familiarity with office equipment maintenance and facilities coordination
Core Competencies
  • Customer service orientation
  • Reliability and accountability
  • Organization and task prioritization
  • Attention to detail
  • Teamwork and collaboration
  • Adaptability in a fast-paced environment

ADDITIONAL INFORMATION

Compensation:
Hourly range: $20 - $25 per hour

Benefits:
Alera Group offers comprehensive benefits including medical, dental, vision, life and disability coverage, 401(k), generous PTO, and more.

Work Model:
This role is In-Office

Syracuse, New York

Professional Development - Alera Group Academy
At Alera Group, growth isn't left to chance. Through Alera Group Academy, we provide structured development opportunities designed to help you expand your expertise and build a meaningful career.

You'll have access to:
  • Role-specific learning paths
  • Leadership development programs
  • Technical and compliance training
  • Industry certifications and continuing education support
  • Peer learning and knowledge-sharing communities
Whether you're deepening technical expertise or preparing for leaders

About the Company

A

Alera Group

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