Casper (Casper.com) believes everyone should sleep better. That's why we obsess over designing sleep products that actually make a difference-from the littlest dreamers and beyond. Including mattresses, pillows, and bedding, our entire collection is dreamed up and engineered in-house by our product and design teams. Sleepers can shop online, visit one of our 40+ retail locations across the United States, or find us through a growing network of trusted retail partners.
When you're not catching zzz's, this is what you'll do…
Provide exceptional service to every person that walks through our doors
Follow up with customers through clienteling and e-mail correspondence
Help Casper maintain a healthy sales pipeline by collecting guest contact information and inviting individuals to trial our products
Maintain the highest level of product knowledge and expertise
Maintain the visual integrity of the space
Create and process in-store sales
Process and receive inventory replenishments
Assist with setting up and executing community programs and events
Record and relay recurring customer feedback and insights to internal teams such as tech, marketing, design, and product to constantly improve the customer experience
Our dream candidate is/has...
Excellent communicator with a passion for people
Strong written and oral communication skills
Effective and expedient problem-solver with a meticulous attention to detail
Passion for Caspers core mission and values
Positive attitude and feels there's no task too small
Self-starter; entrepreneurial disposition
Eager to be at the frontline of a fast-paced and growing brand
Must understand and appreciate experiential retail
Mac and Google Suite proficiency is a plus
Available to work at minimum 2 days a week with weekend availability
Ability to move boxes weighing up to 150 lbs and be on your feet all day
The syrup on your waffles
Salary as well as monthly bonus potential
Employee Discount to use on whatever you like! (with a few exceptions)
Paid Time Off after tenure milestones
Paid Sick Time
Incentivized Referral Program
… and more!
Hourly Base Compensation Range: $17.00-18.00 USD
If you dream about this stuff this job is probably right for you. We look forward to learning more about you!
Numbers & Facts
Location
New York, NY
Salary
$17–$18 Per Hour
Skills
Apple Macsunmatched
Communication Skillsunmatched
Community Programsunmatched
Customer Experienceunmatched
Customer/Client Researchunmatched
Detail Orientedunmatched
Entrepreneurshipunmatched
Health Maintenanceunmatched
Online Shoppingunmatched
Presentation/Verbal Skillsunmatched
Problem Solving Skillsunmatched
Process Developmentunmatched
Product Designunmatched
Retailunmatched
Retail Salesunmatched
Sales Pipelineunmatched
Technical Marketingunmatched
Writing Skillsunmatched
🎯
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