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Skills
Communication Skillsunmatched
Customer Experienceunmatched
Customer Relationsunmatched
Customer Support/Serviceunmatched
Detail Orientedunmatched
Exceeded Sales Goalunmatched
Interpersonal Skillsunmatched
Maintain Complianceunmatched
Merchandisingunmatched
Multitaskingunmatched
Presentation/Verbal Skillsunmatched
Pricingunmatched
Problem Solving Skillsunmatched
Product Merchandisingunmatched
Resolve Customer Issuesunmatched
Retailunmatched
Safety/Work Safetyunmatched
Salesunmatched
Sales Presentationunmatched
Sales Supportunmatched
Service Deliveryunmatched
Team Playerunmatched
Time Managementunmatched
Writing Skillsunmatched
Description
About the Role
In this role, you will execute sales floor merchandising, pricing and recovery and deliver excellent customer service.
What Youll Do
Execute store merchandising standards following merchandise and visual guidelines for product presentation in a timely and accurate manner
Remerchandise and replenish salesfloor as necessary based on sell through and seasonal changes with a focus on customer experience
Engage customers by greeting them and offering assistance with products and services
Execute pricing activities (e.g., price changes, sign changes, ticketing) accurately and in a timely manner
Prevent loss by following all product protection standards
Support and partner with other associates on merchandising incoming product
All associate roles at Kohls are responsible for:
Acting with integrity, honesty and fostering teamwork in an engaged and inclusive culture
Exercising good judgment and discernment when making decisions; taking appropriate partners as needed
Demonstrating a customer service mindset, anticipating customer needs and satisfactorily resolving issues
Supporting point of sale and customer service departments to deliver speed of service transactions while creating a compelling customer experience
Meeting or exceeding individual goals (e.g., productivity, credit, loyalty)
Accomplishing multiple tasks within established timeframes
Following company policies, procedures, standards and guidelines
Maintaining adherence to company safety policies for the safety of all associates and customers
Receiving, understanding and proactively responding to direction from supervisors/managers and other company personnel
Other responsibilities as assigned
What Skills You Have
Required
Excellent customer service skills and ability to multi-task with strong attention to detail
Verbal/written communication and interpersonal skills
No retail experience required
Must be 16 years of age or older
Flexible availability, including days, nights, weekends, and holidays
Preferred
Client facing retail or service industry experience
Pay Starts At: $13.00
Numbers & Facts
Location
Kenosha, WI
Industry
Retail
Company Size
10,000 employees or more
Year Founded
1962
Website
http://www.kohls.com
About Company
At Kohl's, our mission is to inspire and empower families to lead fulfilled lives. And there's no more rewarding job than that. Because it's not just about selling things. It's about letting customers know that the things that make their lives better are within their reach. We build great brands, launch new technologies to make shopping easier, contribute our time and dollars to improve the world we live in and dream up ways to empower our customers and Associates to create a life they love. Our Associates make a difference in the lives of our customers. Let us make a difference in yours.
Welcome to Kohl's.