About the Role
Join our team in Doing the Most Good as a Store Processing Supervisor. In this key operational role, youll oversee the production process and personnel with a focus on meeting established production and sales goals. Youll ensure quality control, maintain efficient workflows, and contribute to creating an excellent shopping experience for our customers.
Key Responsibilities
Production & Team Leadership • Direct and ensure completion of daily tasks for production team members, including workspace maintenance • Train new team members on production expectations and processes • Perform quality control inspections to ensure only the best products reach the sales floor • Track and report production metrics at scheduled intervals • Implement strategies to meet product acquisition, production, and sales goals • Manage product rotation and inventory control processes
Operations & Quality Control • Maintain organized workspaces and prepare for next-day production • Support store maintenance and safety protocols • Place and coordinate supply orders for processing needs • Implement product control procedures to prevent shrinkage • Monitor and control property, utility, and supply usage
Customer & Team Relations • Seek ways to improve donor and shopper experiences • Support management in fostering positive understanding of policies and procedures • Communicate effectively with store management regarding operations • Direct complaints and concerns appropriately to management
Qualifications
Required • High School Diploma or currently pursuing • Experience following and giving direction • Strong English communication skills • Basic computer proficiency, including payroll systems • Ability to pass pre-employment drug test and background check • Basic math skills
Preferred • Retail sales production and/or thrift store experience
Physical Requirements • Regular standing, walking, and manual dexterity • Ability to lift/move up to 50 pounds regularly • Occasional lifting up to 100 pounds • Capability to climb, balance, stoop, kneel, or crouch as needed • Clear vision, close, and distance with ability to adjust focus
Schedule Requirements • Flexibility to work weekends and evening hours • Available for occasional travel to various locations for work or training
Working Environment • Store environment with quiet to moderate noise level • May experience temperature fluctuations based on weather • Some exposure to dust • Extended periods of standing possible
The Salvation Army is an equal opportunity employer. Candidates who are back-to-work US Veterans, people with disabilities, people who have been impacted by the justice system, and/or people without a college degree are encouraged to apply.