Part time Student Ambassador

Posting Details

Posting Details (Default Section)

Posting Number: 0603667 Position Title: Part time Student Ambassador Position is: Part Time Position Type: Staff Position (Full Time/Part Time) Department/Ofc.: Student and Academic Services Position Description:

Why Join WCC?

• An inclusive, welcoming environment for our students, faculty & staff
• WCC tuition waiver of 3 credit hours per semester
• Flexible schedules available
• Great Discounts at WCC's Health & Fitness Center, Barnes & Noble Bookstore and more!
• Check out our Part Time Benefits here

Position Summary:

Student Ambassadors are a diverse group of current students that are united by their passion to help. Being a Student Ambassador is a rewarding, challenging, and demanding experience. You will be a primary representative of Washtenaw Community College (WCC), facilitator, problem-solver and mentor through various new student experiences virtually and in-person. You will be the face of WCC to new and prospective students. You will be expected to genuinely connect with a wider and more diverse range of people than you may have ever experienced. You will be part of maintaining a safe space for new students as they make the transition into our campus community.

Essential Job Duties and Responsibilities:

• Facilitate orientation for new and returning students
• Provide individual and group campus tours
• Conduct small and large group presentations at events (both virtually and in person)
• Meet and greet prospective students, families, and special guests at events
• Assist with data entry, gathering materials for events, and other departmental needs
• Regularly conduct outgoing phone calls to students for registration, payment, and other reminders
• Contact students who have recently completed onboarding to check-in on their experience
• Represent WCC at both on-campus and off-campus events as needed
• Serve as a point of contact for students navigating campus resources and provide appropriate referrals
• Attend mandatory weekly staff meetings; and semesterly training activities
• Assist in development of presentations, documents, and flyers

Related Job Duties and Responsibilities:

• Host pop-up table events to familiarize students with various WCC resources and opportunities
• Assist students in basic onboarding activities at the Welcome Center during peak registration periods
• Support social media and communication efforts for student outreach
• Support WCC's Public Relations and Marketing Department as a public-facing student representative for marketing campaigns, photo shoots, video shoots, articles, and special events
• Utilize technology, including AI-enabled tools and software where appropriate, to support the effective performance of assigned duties, enhance productivity, improve communication and information management, support decision-making, and other responsibilities, while ensuring compliance with confidentiality requirements, institutional policies, procedures, and applicable regulations.
• Assist and support other departments a directed
• Other duties as assigned

Benefits:

• Extensive leadership training and professional development opportunities
• Comprehensive training on Washtenaw Community College resources, services, and student support tools
• Opportunities to build meaningful connections across campus with staff, peers, and new students
• The ability to share your experiences and insights to help incoming students succeed and feel welcomed

Hours/Schedule: Scheduled to work up to 15 hours/week (mornings, afternoons, evenings, and weekends); flexible around class schedules.

Work Environment:

• Works primarily in an on-campus setting within the Office of Student Orientation, On-Boarding, and Outreach
• Regular attendance on campus is required; no remote work available
• Occasional day, evening, and weekend work is required to support program needs and events
• Physical requirements include:
• Walking across campus for extended period
• Standing for long durations during event
• Carrying or transporting materials up to 25 pounds
• Operating standard office equipment (e.g., computers, phones, printers)

Applicant Instructions:

• A resume that includes your current degree plan, any past or current work, volunteer, or leadership experience, and any relevant extracurricular or community involvement
• At least one recommendation letter f rom a WCC faculty or staff member

Minimum Qualifications:

Minimum Required Knowledge, Skills and Abilities:

• Minimum of 12 credits completed before position starts
• Must have and maintain a minimum of a 2.5 GPA
• Must be registered for 6 credit hours in winter, summer and fall semesters
• Must commit to a two (2) semester term as a Student Ambassador; continuation of employment is reviewed at the end of the two semester
• Ability to work effectively with a diverse student population
• Strong interpersonal and communication skills
• Demonstrated ability to work collaboratively as part of a team
• Demonstrated leadership skills
• Availability to work mornings, afternoons, evenings, and occasional Saturdays as needed
• Must attend mandatory training sessions and key college events
• Personal transportation to external events is required; mileage reimbursed provided for use of personal vehicle.
• Ability to use workplace technology relevant to the position, including the capacity to learn and appropriately leverage emerging AI-supported tools. Ability to assess the accuracy and reliability of AI-generated content, maintain confidentiality, and apply sound judgment and ethical practices in the use of technology.

Preferred Qualifications:

Additional Preferred Qualifications:

• Completing of a college-level communications class
• Involvement in student life at WCC
• Experience with social media management, videography, photography, and design
• Enthusiasm and a positive attitude toward representing Washtenaw Community College
• Excellent communication skills in both one-on-one and group settings
• Ability to listen actively, solve problems, and respond quickly in dynamic situations
• Strong organizational and time management skills
• Demonstrated dependability and commitment to responsibilities

Posting Date: 12/12/2025 Closing Date: Open Until Filled Yes Special Instructions to Applicants:

Applicant Instructions:

• A resume that includes your current degree plan, any past or current work, volunteer, or leadership experience, and any relevant extracurricular or community involvement
• At least one recommendation letter from a WCC faculty or staff member

Please complete all sections of the application and submit required documents.

Our college strives to make a positive difference in people's lives through accessible and excellent educational programs and services.

Washtenaw Community College seeks to recruit and retain a productive workforce as a reflection of our commitment to serve our community and to build on the success of our students, faculty & staff. Washtenaw Community College is committed to creating a welcoming environment.

Washtenaw Community College is an Equal Opportunity Employee Employer

Salary/Hourly Rate: $17.21 Salary Comments:

Supplemental Questions

Required fields are indicated with an asterisk (*).

• • Do you meet the minimum qualifications for this position?
• Yes
• No

Required Documents

Required Documents

• Resume
• Cover Letter
• Letter of Reference 1

Optional Documents

• Unofficial Transcripts 1
• Other Documents
• Unofficial Transcripts 2
• Unofficial Transcripts 3