Part-Time Student Services Technician

The Part-Time Student Services Assistant provides administrative and customer service support to Admissions, Records and Registration staff responsible for graduation, records, and transcript evaluation. The position assists with routine processing, data entry, document preparation, and student communications under the direction of senior staff. The ideal candidate is dependable, detail-oriented, and proficient in Microsoft Office products, with the ability to quickly learn and effectively utilize third-party systems. They are committed to providing friendly, professional service in a higher-education environment.

Essential Functions

Provide administrative support for graduation, records, and transcript evaluation processes.

Assist with routine document review, data entry, scanning, filing, and electronic records management.

Enter and update information in college systems accurately and in accordance with established procedures.

Prepare documents and information for review and processing by senior staff.

Respond to routine student and campus inquiries in person, by phone, email, and chat; refer questions that require additional assistance to the appropriate staff.

Provide general information about college services and processes using established resources and procedures.

Maintain confidentiality of student information in accordance with institutional policies and FERPA requirements.

Assist with special projects, events, and other administrative tasks as assigned.

Work cooperatively with Enrollment Services staff and other campus departments.