Part-Time Summer Front Desk

Part-Time Summer Front Desk Location TJC Central Campus Job Type: Part-Time Temporary Job Number: 2026-00054 Department: Residential Life & Housing Opening Date: 03/04/2026 Number of Months: 4.5

Description Benefits Questions

Tyler Junior College gives equal consideration to all applicants for admission, employment and participation in its programs and activities without regard to race, color, religion, national origin, gender, gender identity, gender expression, sexual orientation, age, marital status, disability, veteran status or limited English proficiency (LEP).

Applicants must be authorized to work for ANY employer in the U.S. We are unable to sponsor or take over sponsorship of an employment Visa at this time.

All positions are on-site, located in Tyler, Texas, unless otherwise stated in the job posting.

About a Summer Desk Assistant (DA)

A Summer Desk Assistant (DA) is a customer service-based staff position in the Department of Residential Life & Housing. Summer DAs are the front-line customer service staff for the department's Summer School and Summer Housing Operations. Part-Time employees can work up to 18 hours a week.

What You Will Do

Customer Service Responsibilities:

• Provide prompt, friendly service to all customers (residents, staff, faculty, parents, guests).
• Summer tour guide
• Be knowledgeable of and able to effectively use customer service strategies.
• Utilize customer service strategies to enhance guest satisfaction.
• Be familiar with campus and community resources and services.
• Present a positive image of TJC through appearance, pleasant demeanor, helpful disposition, and responsive attitude.
• Utilize resources to effectively manage customer service situations.
• Answer desk telephone and accurately direct calls to the proper location.

Administrative Responsibilities:

• Report directly to and fulfill all duties as assigned by the Assistant Director, Housing Operations and Administrative Services
• Attend DA staff meetings, trainings, scheduling meetings, individual supervision and evaluation meetings, and other meetings as directed by the management team.
• Be knowledgeable of Residential Life & Housing procedures and philosophies.
• Be prompt and prepared for every work shift, meeting, and training session.
• Maintain accurate records of all activities and transactions that occur during scheduled desk shifts.
• Read the front desks notes.
• Perform administrative duties as assigned

Competencies:

• Excellent knowledge of word processing tools and spreadsheets (MS Office Word, Excel, etc.)
• Working knowledge of office equipment, computer hardware, and peripheral devices
• Good command of English, both oral and written
• Friendly and professional customer service skills
• Precise attention to detail
• Must be able to work independently, respect confidentiality, and maintain courtesy in dealing with students, parents, faculty/staff, coworkers, and visitors.

Work Environment:

• Indoor setting with occasional work outdoors (tours), with occasional work required outside of normal business hours, including nights, weekends, or holidays.
• Physical Demands: Sitting, walking, standing, repetitive typing, prolonged phone use, extended periods of verbal communication, and use of standard office equipment.
• Valid and current driver's license required - Yes
• Travel Required: Yes - 25% - Golfcarts on Main Campus
• If travel is required, the candidate must have and maintain a current, valid driver's license and an acceptable driving record.

Who You Are

• Required Education/Experience: High school diploma or equivalent

Additional Information

Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities are subject to change at any time, with or without notice. Will have contact - in person, by email, or by phone - with staff, students, and the general public. Regular and punctual attendance is an essential function of each employee. This is a security-sensitive position. Candidates will be subject to a criminal background check.

Retirement

Part-Time Retirement Part-time employees are required to participate in the part-time retirement fund. The retirement fund is invested in a group fixed annuity contract with Ohio National Life Insurance Company. The plan will provide you and your beneficiary with fully vested cash settlement or income benefits after termination of employment for any reason.

Other Benefits

• JTC Event Attendance: Free admission to regular season College sporting events for employees and immediate family. Free admission for two to most cultural arts events on campus.
• Library Use: Employees may utilize the Vaughn Library and Learning Resource Center.
• Fitness Facility Use: Employee and immediate family use of the Apache Recreation Center - an indoor weight and exercise center, 18-hole disc golf course, covered basketball course, and outdoor ping-pong table and cornhole. The cost is $5 per ID.

Disclaimer: These benefits are subject to change without notice. The College reserves the right to change, modify and/or terminate any program with or without reason or notice. This is intended for informational purposes only and does not constitute any agreement on the part to Tyler Junior College to provide employment to or benefits for the prospective employee.

Eligibility Questions

01 Are you eligible to work in the United States without sponsorship? Yes No

02 Do you have a valid and current drivers license? Yes No

03 Do you have a High School diploma, GED, or higher? Yes No

Required Question

Employer Tyler Junior College Address 1390 S Baxter Ave Tyler, Texas, 75701 Phone (903) 510-2419 Website http://www.tjc.edu