Part- Time Support Service Provider (SSP)

Location: Omaha, NE

Vancro is currently seeking part time Support Service Providers (SSPs) specifically to Omaha, NE to support and guide DeafBlind individuals within the community.

About the Role

Imagine being the bridge between someone and the world around them - guiding them through a busy store, relaying a conversation, or helping them access information that most of us take for granted. As a Support Service Provider (SSP), that's exactly what you do.

SSPs provide DeafBlind individuals with access to visual information, communication support, and safe, reliable transportation assistance. This is not a caregiver role - it's a role built on trust, respect, and empowerment. You walk alongside your Consumer as a guide and communication facilitator, helping them live more independently and stay connected to their community.

If you're looking for work that genuinely makes a difference in someone's daily life, this is it.

What You'll Do

• Provide sighted guide assistance to help Consumers navigate their environment safely
• Relay visual information - such as menus, signs, facial expressions, and surroundings - in real time
• Facilitate communication between your Consumer and others in their environment
• Assist with transportation to and from appointments, errands, social activities, and more
• Support Consumers in accessing services, events, and daily life activities on their own terms

Compensation & Schedule

• Pay rate: $20.00 per hour
• Mileage reimbursement: paid for time spent traveling with your Consumer
• Travel time reimbursement: paid for travel time to and from your Consumer
• Flexible scheduling: you choose which assignments to accept - no shifts are forced on you
• No guaranteed hours - this is an independent contractor role; work volume varies based on availability and Consumer needs

Important: We are looking for SSPs who have some availability during weekday business hours. We are not currently seeking candidates who are only available evenings and weekends.

Who We're Looking For

You do not need prior experience working with DeafBlind individuals - we provide mandatory training that will prepare you fully for this role. What matters most is your reliability, compassion, and genuine desire to support others.

• Reliable, patient, and trustworthy
• Respectful of individual autonomy and privacy
• Able to work independently and adapt to varying Consumer needs
• Some weekday availability is required

A Note on Communication

Not all DeafBlind individuals communicate the same way. Some use American Sign Language (ASL) or tactile sign language, while others use spoken English, braille, or other methods. Knowledge of sign language is a plus, but it is absolutely not required.

We carefully match each SSP with Consumers whose communication style aligns with your own abilities - so you can feel confident from day one.

Training Provided

All new SSPs are required to complete mandatory training before beginning work. This training covers DeafBlind awareness, guiding techniques, communication strategies, and the professional ethics of the SSP role. No prior experience needed - we'll set you up for success.

Ready to make a real difference?

Join a team that empowers DeafBlind individuals to access the world around them.