Part-Time Team Specialist I, Entertainment

Position Title:      Team Specialist I

Department:        Entertainment

Classification:      Part-Time/ Non-Exempt

Employee Type:    PTS - PT Team Spec

Direct Report:      Manager, Production

Position Summary:

Under the Direction of the Manager of Entertainment, the Team Specialist I will function as a Character Performer and will appear in various Entertainment facilitations in the Atrium, Galleries, and the Plaza. This will include, but is not limited to, Georgia Aquarium’s Mascot Program, Entertainment Activations, and Special Event support, such as Haunted Seas and Holidays at Georgia Aquarium. They will also serve as a Production Assistant for Entertainment/Guest programing as required. The Team Specialist I will support the proper operation of the Entertainment programming by being on time and prepared for all scheduled appearances and other scheduled events, rehearsals, or work calls. They will maintain the artistic direction for all programming as set by the creative team and will comply with all standards, policies, and procedures required to maintain a safe and engaging Guest Experience.

Due to the nature of Mascot performing, this position requires the Team Specialist I to work in close-fitting, multi-layered costumes with enclosed head pieces that may have limited vision. Some elements of the costume may be supported by the back, head, and/or shoulders. The ambient temperature inside the Mascot costume will often be warmer than that of the building. Appearances may also require exaggerated movement while in costume that may contribute to a notable level of physical exertion. Character appearances may last up to 45 minutes. The position requires schedule flexibility and open availability which may include early mornings, late evenings, weekends, and holidays.

Responsibilities:

1. Appear as a Character Performer in Entertainment facilitations in the Atrium, Galleries, and the Plaza at Georgia All performers will be required to work as a mascot in a Character Costume. Occasional appearances may require traveling to /working at an off-site location.
2. Able to stand, walk, jump, run, and move around in the mascot costume for extended periods of time up to 45 minutes for as many as 6 sets a day. Must have the stamina to perform physically demanding activities such as dancing, waving, bending, and engaging in active crowd participation.
3. Function as a Character Handler to help facilitate the logistics of the appearance, ensure the safety of the performer and any Guests in close proximity to the character, and maintain proper time-keeping for the appearance.
4. Serve as a Production Assistant to support daily programming as needed.
5. Assist with seasonal Special Event activations and other Production/Entertainment facilitations as needed, which may include appearing as an atmosphere character or assisting with the operation of the event as a Production Assistant.
6. While in Guest areas, serve as a hospitality ambassador and assist Guests by being friendly, helpful, and knowledgeable about basic Aquarium information.
7. Adhere to established performance/break rotation with limited
8. Comply with all work schedules and perform daily duties as directed.
9. Attend and participate in scheduled rehearsals and work sessions
10. Assist with the basic upkeep and maintenance of costumes and props as directed
11. Assist in maintaining a clean and safe environment in all workspaces.
12. Perform other duties as workload

Qualifications:

1. High-school diploma or
2. Previous 1 years of theatre, film, music, or other live performance experience
3. Previous 1 year of customer service experience in a fast paced, high-volume setting preferred.
4. Some previous experience with live entertainment or special event production is preferred.
5. Effective problem analysis and resolution
6. Ability to be flexible and shift priorities to meet departmental

Commitment:
I commit to the Georgia Aquarium, Inc. the following:
Mission: Georgia Aquarium is a nonprofit committed to inspiring awareness and preservation of our ocean and aquatic animals worldwide.

Vision: To be the Premier Aquarium in the World for Science, Entertainment, Education and Conservation.

Values: Integrity, Innovation, Leadership, Teamwork, Respect, Excellence, Appreciation & Inclusion