Communication Skills, Customer Support/Service, Detail Oriented, High School Diploma, Maintain Compliance, Maintenance Services, Mathematics, Needs Assessment, Procedure Development, Professional Services, Record Keeping, Reimbursement, Sales, Telephone Skills, Tuition Reimbursement, Typing
# Apply Job
## Type
Part-time
## Description
Performs member transactions, involving paying and receiving cash and other negotiable instruments. Posts deposits, provides account balances and related activities. Must keep accurate records of all transactions.
## Essential Duties
- Greet members in a professional and courteous manner and perform routine member transactions, including deposits, withdrawals, cash advances, loan payments, transfers and check cashing. Must keep accurate records of all transactions.
- Assist authorized members with entrance to safe deposit boxes, sell money orders, and cashiers checks.
- Balance teller drawer at the end of shift and comply with all policy and control procedures.
- Ensure strict adherence to established security procedures.
- Identify and suggest additional services where possible and provide routine information concerning services and direct members to appropriate departments.
## Non-essential Functions
Other duties as assigned. May perform a variety of miscellaneous tasks including typing, filing, computer input & answering the telephone.
## Scheduling & Benefits
Schedule:
- Includes working every Saturday.
- Part-time employees rotate working morning and afternoon shifts.
Benefits:
- Paid time off (vacation time, sick time, holidays)
- Health insurance (medical, dental, vision)
- 401(k) with company matching
- Wellness reimbursement
- Tuition reimbursement
- And much more!
## Expectations
- Provide courteous and professional service by establishing positive and supportive relationships with internal and external members.
- Greet members promptly and respond appropriately to member service requests.
- Process the average # of transactions per month, established per branch.
- Maintain a monthly balancing record established by the Excessive Balancing Guidelines.
- Other expectations are summarized on Teller Performance Expectations and Measurements.
## Requirements
Education:
- High school graduate or equivalent
Experience:
- 6 months cash-handling experience, plus must be bondable.
Knowledge, Skills, Abilities:
- Must communicate effectively with members, supervisors & co-workers.
- Perform minor math calculations & balance large amounts of money & negotiable instruments.
- Demonstrate accuracy & attention to detail and cooperative team spirit.
- Ability to work in a changing environment & demonstrate knowledge of basic customer service & identifying member financial needs.
- Ability to deal with stressful situations and to work effectively with busy member traffic and workload and display a professional appearance and good attitude.
## Salary Description
Starting at $18.00/hour
F
First Financial Credit Union