KEY QUALIFICATIONS: Passionate in helping others, Enthusiastic Team Player, Possess Problem Solving and Critical Thinking Skills and have a comprehensive understanding of First Community Credit Union Products and Services. Primary Responsibilities: Model a high energetic, world-class service and sales culture that continually strives to improve the way we serve our members. Perform accurate financial transactions for members. Offer credit union products and services that fit individual member needs. Provide administrative support as needed under the supervision of the Head Teller or a member of the management team. Uphold a strong sales culture within the credit union. ESSENTIAL DUTIES AND RESPONSIBILITIES Greet members warmly, answer questions regarding their accounts, and assist with special requests such as Account History review and Mobile Banking. Process daily routine transactions securely including: cashing checks, processing deposits & withdrawals, completing transfers, and making loan payments. Count currency, balance a cash drawer throughout the day and at the end of each shift. Process Coin Transactions accurately at any branch that possess a coin machine/counter. Investigate/resolve any cash variances in a timely manner partnering with the Teller Supervisor or Branch Manager. Process and/or collect fees associated with Over Draft Privilege for members accounts. Complete required compliance documentation when needed. Assist with answering phones and routing calls to the appropriate staff member when needed. Making outbound calls to other departments or members. Have a firm understanding of FCCU’s Check hold Policy and Procedures. Assist with sending out mailings when needed. Maintain a clean and neat work area. Maintain positive working relationships with members, and all credit union staff. Distribute credit union promotional items such as flyers or buck slips to assist in promoting credit union special events or campaigns. Attend credit union functions as requested. Follow all State and Federal Laws and Regulations. Make suggestions for improving current processes, products or services. Perform other duties as assigned. Compensation details: 17-17 Hourly Wage PIb7d674d2e813-25448-413040375c143e31-5e48-4549-b638-05792d185386
Numbers & Facts
Location
Beloit, WI
Skills
Administrative Skillsunmatched
Banking Servicesunmatched
Credit Unionunmatched
Financial Transactionsunmatched
Problem Solving Skillsunmatched
Process Improvementunmatched
Resolve Customer Issuesunmatched
Salesunmatched
Team Playerunmatched
Time Managementunmatched
Transaction Processing/Managementunmatched
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