Part-Time Teller

Part-Time Teller | West Bank

Important Alert

Scammers are impersonating banks to obtain account information. Remember, West Bank will never call, text, or email asking for your passwords, login credentials, tokens, or account information.

Learn More Dont show again

Skip to Content

Menu

Part-Time Teller

Home Careers Part-Time Teller

Career Details

Part-Time West Des Moines Posted on 9/3/2026

Position Summary

The Teller serves as a primary point of contact for customers and plays a critical role in delivering an exceptional community banking experience. This position is responsible for accurately and efficiently processing financial and non-financial transactions while building strong customer relationships, identifying customer needs, and supporting the overall goals of the bank. The Teller demonstrates a commitment to customer service, teamwork, operational excellence, and community involvement.

Essential Duties and Responsibilities

Customer Service & Transaction Processing (73%)

• Provide exceptional customer service by greeting customers promptly, professionally, and courteously.
• Accurately process a variety of financial and non-financial transactions, including deposits, withdrawals, loan payments, transfers, cashiers checks, and other banking services.
• Adhere to all bank policies, procedures, operational controls, and security standards.
• Maintain a balanced cash drawer and accurately reconcile transactions at the end of each day.
• Perform branch capture and other operational functions as assigned.
• Follow all regulatory and compliance requirements related to transactions and customer interactions.
• Assist customers with account inquiries and direct them to appropriate resources when needed.
• Ensure a positive customer experience by identifying and resolving customer concerns efficiently.

Business Development & Referrals (15%)

• Build strong customer relationships through meaningful conversations and active listening.
• Identify customer financial needs and refer customers to appropriate products, services, or bank personnel.
• Support the banks growth initiatives by meeting or exceeding referral goals and service standards.
• Promote bank products and services in a professional, customer-focused manner.

Teamwork & Internal Service (10%)

• Collaborate effectively with coworkers to ensure efficient branch operations and outstanding customer service.
• Demonstrate professionalism, reliability, and accountability in attendance and job performance.
• Support teammates by assisting with daily operational tasks and workload balancing.
• Maintain a positive attitude and adapt to changes in schedules, responsibilities, procedures, or branch needs.
• Provide excellent internal service, recognizing that strong teamwork contributes to superior customer experiences.

Community Involvement (2%)

• Represent the bank in community activities and events.
• Participate in a minimum of two community outreach events and two community festivals or bank-sponsored activities each year.
• Support the banks mission of strengthening relationships within the communities it serves.

Qualifications

Education

• High School Diploma or equivalent required.
• Additional post-secondary education preferred.

Experience

• Previous customer service experience required.
• Cash handling experience required.
• Prior teller or banking experience preferred.

Knowledge, Skills, and Abilities

• Excellent customer service and interpersonal skills.
• Strong verbal and written communication abilities.
• Ability to maintain accuracy and attention to detail in a fast-paced environment.
• Strong mathematical and cash-handling skills.
• Ability to follow policies, procedures, and security protocols.
• Basic proficiency with Microsoft Office applications and other banking technology systems.
• Ability to identify customer needs and make appropriate referrals.
• Strong organizational and time management skills.
• Ability to work independently and as part of a team.

Back to Listings Apply Now

Assistant General Counsel

West Des Moines, Iowa (Headquarters)

Full-Time

Teller Training Specialist

West Des Moines, Iowa (Headquarters)

Full-Time

System Engineer

West Des Moines, Iowa (Headquarters)

Full-Time

Routing # 073903354

Contact Us

P.O. Box 65020

West Des Moines, IA

50265-0020

Contact Us

1-855-464-5407

Resources

Investor Relations Order Checks Lost or Stolen Cards Overdraft Information Blog Careers

Privacy Policy | Sitemap | Terms of Use | Web Accessibility Guidelines | Cookie Preferences | Your Privacy Choices

2026 West Bank. All rights reserved. Financial Websites & Marketing by forbinfi

Close

*

• Business

• Banking

• Business Checking Accounts

• Savings & Money Market Accounts

• Business Deposit Solutions

• Principal Banking

• Business Online Banking

• Business Credit Cards

• Business Debit Cards

• Business Account Rates

• Correspondent Banking

• Back

• Treasury Management

• Checkmate Deposit

• ACH Services

• Merchant Processing

• Online Banking

• Mobile Banking

• Fraud Protection

• Automated Investment Services

• Lockbox Services

• Back

• Loans

• Business Loans

• Commercial Real Estate Loans

• SBA Loans

• Back

• Back

• Personal

• Banking

• Checking Accounts

• Savings & Money Market Accounts

• CDs

• ICS & CDARS

• ClickSWITCH

• Open an Account

• Personal Account Rates

• Back

• Convenience

• Online Banking

• Mobile Banking

• Debit Cards

• Bill Pay

• Zelle

• Overdraft Protection

• Video Teller

• Gift Cards

• Back

• Loans

• Personal & Auto Loans

• Home Loans

• Home Equity Loans

• Credit Cards

• Back

• Back

• Resources

• Tools

• Blog

• Video Library

• Order Checks

• Business Change Order Requests

• Back

• Security & Privacy

• Lost or Stolen Card

• Fraud Control & Prevention

• Online Banking Security

• Back

• Back

• About Us

• Who We Are

• Our History

• West Bancorporation Foundation

• Community Board of Directors

• Investor Relations

• Back

• Connect

• Careers

• Locations

• Contact Us Online

• Holiday Hours

• Back

• Back

• Investment & Trust

• Open An Account

• Blog

• Contact Us

• Locations

You are now leaving West Bank

West Bank is not responsible for the content or policies of this external website. West Bank does not represent you or the external site if you choose to enter into a transaction. This link is provided for your convenience. Would you like to continue?

West Bank is not responsible for the content or policies of this external website. West Bank does not represent you or the external site if you choose to enter into a transaction. This link is provided for your convenience. Would you like to continue?

West Bank is not responsible for the content or policies of this external website. West Bank does not represent you or the external site if you choose to enter into a transaction. This link is provided for your convenience. Would you like to continue?

Cancel Continue