RETAIL ASSOCIATE - Position Summary:
Create a welcoming and hospitable environment for every guest, providing a premium retail experience that exceeds expectations.
Responsibilities: * Provide accurate & current product knowledge to the gift shop customers * Take customer orders and process transactions * Operate retail POS system * Resolves minor customer issues and passes off elevated situations to leaders * Assist customers with premium hospitality and customer service * Restock shelves and rotate merchandise accordingly * Light routine cleaning daily * Operate bottle engraving equipment when assigned * Answer the gift shop phone and relay messages promptly and accurately * Assist with floor re-sets as needed * Perform opening and closing procedures * Monitor levels of supplies and report to appropriate leaders * Communicate inventory needs and questions to inventory specialist * Assist inventory specialist with processing of new merchandise when needed * Maintains the presentation of the gift shop floor throughout the day * Assists in inventory management and cycle counting as directed * Assist in shipping and receiving as needed * Any other duties assigned
Must Requirements:
Education: High School
Experience: minimum 2 years of hospitality or customer service experience
Age: At least 21 years of Age
Schedule: Must have the availability to work 2-3 weekends a month, holidays and evenings (when open)
Physical: Ability to lift 25 lbs regularly, occasionally lift 100 lbs (with assistance), move, bend, and reach
Helpful Knowledge, Skills & Abilities: * Friendly and welcoming attitude * Flexible availability * Retail Software experience * Money handling experience * Ability to problem solve and think quickly in a fast-paced environment * Lead by example and reflect our company values * Strong written and verbal communication * Ability to work well with others and contribute positively to the Woodford Reserve team * High accountability with strong attention to detail * Can work with minimum supervision
Preferred Skills / Qualifications: (including education, certifications, training, industry, etc.) * Lightspeed * Corel Draw * STAR training certification
| Location | Versailles, KY |
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