Administrative Skills, Billing, Calendar Management, Career Development, Communication Skills, Computer Skills, Customer Experience, Customer Support/Service, Detail Oriented, Documentation, Emergency Care, Fast Food, Healthcare Quality, Medical Office Administration, Medical Records, Multitasking, Organizational Skills, Patient Assessment, Patient Care, Practice Management Software, Resolve Customer Issues, Team Player, Veterinary Hospital, Veterinary Medicine
Description
Veterinary Receptionist
West Hills Animal Hospital & Emergency Center
Huntington, NY | Part-Time
West Hills Animal Hospital & Emergency Center is a full-service veterinary hospital and 24/7 emergency center providing high-quality medical, surgical, and emergency veterinary care for companion animals in the Huntington, NY area.
We are known for our compassionate client service, collaborative team culture, and advanced patient care in a fast-paced, professional environment.
We are hiring a Part-Time Veterinary Receptionist / Client Service Representative (CSR) to join our front desk team.
This role is ideal for someone with experience in veterinary reception, medical front desk, or customer service, who thrives in a busy animal hospital or emergency setting.
As the first point of contact, you will play a key role in delivering an exceptional client experience while supporting our veterinarians and technicians through scheduling, communication, and administrative coordination.
Must be available for evenings, weekends, and some holidays
Some of the responsibilities you will own in this role:
- Greet clients and pets with warmth and professionalism (in person and over the phone)
- Schedule appointments and manage a high-volume veterinary calendar
- Answer multi-line phones and handle client inquiries efficiently
- Check patients in and out, ensuring accurate documentation
- Process payments, invoices, and medical records
- Communicate clearly with veterinarians, technicians, and support staff
- Maintain a clean, organized, and welcoming front desk
- Handle sensitive or emotional situations with empathy and professionalism
Preferred Qualifications
- Experience as a Veterinary Receptionist, Medical Receptionist, or Front Desk Coordinator
- Strong customer service and client communication skills
- Ability to multitask in a fast-paced veterinary or emergency environment
- Basic computer skills; experience with veterinary practice management software is a plus
- Reliable, team-oriented, and detail-focused
Benefits
- Competitive pay $19-22 / hour
- Employee discounts
- Flexible schedules
- Training and Career development
- Scrub allowance
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West Hills Animal Hospital & Emergency Center