Communication Skills, Customer Experience, Detail Oriented, Inventory Management, Inventory Reports, Leadership, Lift/Move 30 Pounds, Logistics, Operational Communications, Operational Support, Operations, Operations Management, Organizational Skills, Record Keeping, Safety Standards, Startup, Team Player, Time Management, User Documentation, Warehousing
About the Role
We are hiring a Warehouse Lead to support warehouse operations. This role is hands-on and fast-paced, focused on coordinating workflow, supporting the team on the floor, and ensuring accurate and efficient processing of inbound and outbound shipments.
You will also serve as the on-shift point person, helping guide associates, maintain operational standards, and communicate updates to the Operations Manager. This is a great opportunity for someone looking to step into a leadership role while still working directly in warehouse operations.
What You’ll Do
- Receive, sort, and organize incoming inventory and shipments
- Support daily inbound and outbound warehouse operations alongside the team
- Maintain accurate inventory records and ensure shipment tracking is up to date
- Monitor workflow to ensure accuracy, efficiency, and timely processing
- Serve as the on-shift point person for questions, coordination, and support
- Help train and guide warehouse associates on standard procedures
- Verify shipping labels, delivery photos, and shipment details for accuracy
- Coordinate with drivers to support pickups, deliveries, and handoffs
- Track, review, and help resolve failed or exception deliveries
- Maintain a clean, organized, and safe warehouse environment
- Communicate operational updates, issues, and priorities to the Operations Manager
- Identify and suggest opportunities to improve warehouse efficiency
What We’re Looking For
Required:
- 1+ years of experience in a warehouse or logistics environment
- Experience working on a team and/or supporting or training peers
- Familiarity with basic warehouse procedures, tools, and safety standards
- Comfortable using warehouse apps or systems to log packages and track shipments (training provided)
- Strong attention to detail and ability to follow processes accurately
- Good communication skills for working with team members and drivers
- Ability to lift and move boxes (up to 30 lbs) and stay active throughout the shift
Nice to Have:
- Forklift certification (not required)
- Bachelor’s degree or equivalent experience preferred
Why Join Sway
- Be part of a fast-growing startup shaping the future of logistics
- Hands-on role with real impact on daily operations
- Supportive, team-oriented warehouse environment
- Opportunity for growth into lead or full-time roles as we expand
- Paid Time Off (PTO) eligibility for part-time employees
The Sway Way
- The Advantage Is Us
We build each other up, lead with humility, and believe the best teams achieve extraordinary results together. - Own It
We take initiative, embrace accountability, and treat every challenge as an opportunity to make Sway better. - Always in Motion
We move with urgency, adapt quickly, and embrace change to keep improving every day. - Numbers Then Instinct
We start with data, then pair it with experience and sound judgment to make smart decisions. - Every Moment Matters
Every package, every interaction, and every detail shapes the customer experience, so we treat each one with care and never stop looking for ways to improve.
Operations | Houston, TX
Pay: $20.00/hour
Schedule: Saturday 7am-5pm, Sunday 2pm-7pm, Monday & Tuesday 7am-11am
Location: Onsite – Houston, TX