We're looking for an agreeable Front Desk Representative to be the first point of contact for all of our on-site visitors. You'll be maintaining and executing on all receptionist and clerical duties at the desk of our main entrance.
The ideal candidate will have a friendly, easygoing personality in addition to being perceptive and disciplined. You should be able to deal with complaints, learn quickly, and give accurate information. A customer-oriented approach is essential.
We want you to make our guests and visitors feel appreciated and valued while on our premises.
Front Desk Representative Responsibilities
Keep our front desk clean, presentable and stocked with all the necessary material (pens, forms, paper, etc)
Greet and welcome guests
Answer questions and address complaints
Answer all incoming calls and redirect them. Take and deliver messages as necessary
Receive incoming letters, packages, etc and distribute them
Prepare outgoing mail by drafting correspondence, securing parcels, etc
Check, sort, and forward emails as required
Monitor office supplies and place orders when necessary
Keep updated records and files
Monitor office expenses and costs
Take up other duties as assigned (travel arrangements, schedules, etc)
Front Desk Representative Requirements
Some experience as a front desk representative, agent, or relevant position
Familiarity with office machines (e.g. fax, printer etc.)
Knowledge of office management and basic bookkeeping
Proficient in English (oral and written)
Excellent knowledge of MS Office (especially Excel and Word)
Strong communication and people skills
Good organizational and multi-tasking abilities
Problem-solving skills
Customer service orientation
High School diploma; additional qualifications will be a plus
Numbers & Facts
Location
Pittsburgh, PA
Skills
Administrative Skillsunmatched
Bookkeepingunmatched
Communication Skillsunmatched
Customer Relationsunmatched
Customer Support/Serviceunmatched
English Languageunmatched
Expense Trackingunmatched
Fax Machinesunmatched
High School Diplomaunmatched
Housekeeping/Cleaningunmatched
Interpersonal Skillsunmatched
Mail Processingunmatched
Microsoft Excelunmatched
Microsoft Officeunmatched
Microsoft Wordunmatched
Office Equipmentunmatched
Office Managementunmatched
Order Suppliesunmatched
Printersunmatched
Problem Solving Skillsunmatched
Record Keepingunmatched
Telephone Skillsunmatched
Travel Planningunmatched
Writing Skillsunmatched
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