Overview:
Analyze and compile all of the reference materials required to certify a musician’s covered earnings and contributions. Review and solve data inconsistencies.
Job Description:
- Produce statement of wages or ad-hoc reports to determine an accurate pension amount
- Develop competency with internal database functions, (proprietary programs) Microfilm and Microfiche reader equipment, and the EDRS system, to obtain the exact amount listed for reported earnings and contributions
- Assist in various research projects
- Identify and analyze data that needs to be corrected
- Answer incoming telephone calls and respond to participant benefit inquiries
- Contact Canadian office for records
Qualifications Required:
- HS Diploma required; Associates or Bachelor’s Degree preferred
- 1 to 2 years of working experience supporting an executive or departmental leader
- Detailed-oriented while also being able to multi-task
- Exceptional customer service skills
- Ability to manage and retain sensitive and confidential information
- Computer skills including Office 365, PDF applications/Adobe, Conference Call/Video Conferencing applications (Teams)
- Ability to exercise sound judgment and make decisions in a manner consistent with the essential job functions.
- Excellent written and verbal communications skills.
#LI-Hybrid