Partner Account Manager III Specialist

BCM One is seeking a Partner Account Manager III Specialist under the SkySwitch to drive partner acquisition, growth, adoption, and long-term success across an assigned portfolio.

In this role, you will use your existing relationships to recruit and develop new partners through December 2027 while helping current partners strengthen performance through strategic account planning, joint business planning, sales enablement, and ongoing relationship management. You will also serve as a sales specialist for Orbit AI and other key SkySwitch solutions, providing demonstrations, training, and sales support that help partners and end-user customers understand the value of our solutions and accelerate adoption.

Work Locations: This role is hybrid based out of the Blue Bell, Pennsylvania office. Candidates must reside in and be authorized to work in the United States. This role is not eligible for relocation assistance or visa sponsorship.

Travel: 20-30%

What You Will Do: Partner Recruitment and Growth

Build and maintain a pipeline of prospective partners by leveraging existing industry relationships. Recruit and sign strategic VARs, MSPs, and channel partners aligned with SkySwitch's growth objectives. Guide newly signed partners through onboarding milestones and help them achieve their first sale within established timeframes. Develop and execute joint business plans that define revenue goals, growth initiatives, solution priorities, and go-to-market strategies. Drive partner-generated pipeline and recurring revenue growth. Conduct regular business reviews to evaluate progress, address challenges, and identify expansion opportunities. Monitor partner engagement, adoption, revenue, and overall performance, implementing growth strategies or corrective actions as needed

Sales Enablement and Solution Expertise

Serve as a sales specialist for Orbit AI and other designated SkySwitch solutions. Deliver product demonstrations, sales presentations, and training sessions for partners, prospects, and end-user customers. Support partner opportunities through qualification, solution alignment, sales strategy development, and coordination of internal resources. Provide ongoing sales, technical, and operational enablement to improve partner effectiveness and adoption. Assist Partner Account Managers with Orbit AI opportunities and help expand enablement across the partner base. Communicate product enhancements, pricing changes, and other relevant updates to partners.

Relationship and Performance Management

Serve as the primary business contact for assigned partners, building strong executive, strategic, and operational relationships. Establish consistent partner communication cadences, including biweekly or monthly meetings as appropriate. Collaborate with Product, Marketing, Engineering, Finance, Operations, Sales Engineering, and Support to advocate for partner needs and drive successful outcomes. Encourage partner participation in campaigns, webinars, events, and other growth initiatives. Meet individual Vectors registration goals.

Pipeline and Operational Management

Maintain an accurate sales pipeline and forecast while proactively advancing partner opportunities. Ensure timely and accurate information is maintained in CRM and partner management platforms. Analyze and report on key performance indicators related to partner acquisition, revenue growth, product adoption, and program effectiveness. Maintain strong CRM hygiene and comply with established partner programs and processes. Support strategic initiatives and special projects as assigned.

What Success Looks Like Success in this role will be measured by:

New partner recruitment and acquisition. Achievement of quarterly and annual partner acquisition and MRR targets. Partner onboarding, first-sale achievement, and revenue ramp during the first two years. Revenue and MRR growth across assigned partners. Joint business planning and partner activation. Creation of qualified partner-led opportunities. Pipeline quality and forecasting accuracy. Orbit AI sales specialization and adoption. Accurate CRM data, reporting, and compliance with partner programs.

What You Will Need:

7+ years of experience in channel sales, partner management, indirect go-to-market, or a related role within technology, SaaS, UCaaS, CCaaS, or telecommunications. A proven track record of exceeding revenue targets and scaling a productive partner ecosystem. Experience working with VARs, MSPs, agents, distributors, or broader channel ecosystems. Experience selling and providing training on AI software and UCaaS products. Strong knowledge of indirect sales models, partner economics, and channel go-to-market strategies. Experience developing and executing joint business plans with measurable outcomes. Strong relationship management and partner-influence skills, with the ability to motivate partners toward shared goals. Excellent communication, presentation, and negotiation skills across sales, technical, and executive audiences. The ability to manage multiple partners, priorities, and sales cycles in a fast-paced environment. A data-driven approach, strong forecasting accuracy, and disciplined CRM management. Proficiency with CRM platforms such as HubSpot or Salesforce and Partner Relationship Management tools. Strong organization, follow-through, and operational rigor. A bachelor's degree or equivalent experience.

Who We Are: BCM One is a leading telecom provider of NextGen Communications and Managed Services that has been in business for 30 years with more than 18,000 business customers and 5,000 channel partners who rely on our products, services, and teams to support their critical underlying network infrastructure. BCM One is the parent company to our family of brands that includes SIP.US, SIPTRUNK, Flowroute, SkySwitch, and Pure IP.

Joining the BCM One team is a chance to be part of a financially strong company with an exciting growth story; over the past 4 years we've brought together leading companies in our space who have built products, services, and programs to innovate and disrupt our industry. Now, operating under one roof, we are taking BCM One to the next level and looking for talented individuals to help make that happen. When you choose to work at BCM One, you get to work with a talented team and build experience with the leading technologies, suppliers, and partners in our industry. We don't offer cookie-cutter solutions, so the opportunities are endless, and the work is always varied and interesting. We take our mission "to provide a world-class experience with every human interaction" seriously, which means everything you do makes a difference. And we're committed to building and nurturing a diverse and inclusive workforce and environment that empowers you to do your best work, spread your wings and reach your full potential. At BCM One, we encourage our team to learn something new every day, so you don't just become part of our growth story, we become part of yours.

Why BCM One: We are committed to creating an environment that fosters accountability, innovation, and teamwork. Many BCM One employees have been with the company for 10+ years, which we think says a lot about our culture.

We Are a Team

We pride ourselves on our team-based approach to providing quality solutions for our clients. BCM One encourages a culture of collaboration, exposing employees to different areas of the business and fostering career growth. We support employee involvement and provide opportunities to be responsible stewards via our BCM One Gives Back Program and our Emergency Fund to help our team members who are going through difficult times.

Hard Work is Recognized

We offer an Employee of the Quarter program with a monetary award and Employee of the Year that includes a 7-day vacation package to the Caribbean. In addition, we host various regional team-building gatherings throughout the year. We believe in developing our team members and offer many opportunities for training, professional development and career growth.

Your Voice is Heard

We empower our team members to speak up and look for opportunities in challenges. We have an Employee Council and a Diversity Equity and Inclusion Committee made up of volunteers from across the company who share a passion for making BCM One a great place to work and find ways to positively impact our communities.

How we take care of you:

Competitive industry salaries Comprehensive medical, dental, and vision insurance Company-provided life and disability insurance Matching 401 (k) plan Employee Emergency Assistance Fund Paid holidays and vacation time FMLA

BCM One is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected Veteran status, age, or any other characteristic protected by applicable law.