The Partner Relationship Manager (Retailers) is the focal point between Spring Systems and our retailer partners. This person will develop relationships with buyers and vendor management at major retailers.
This person is responsible for building, maintaining, and growing strategic partnerships with external companies (retailers), achieving mutual business goals by fostering strong relationships, identifying new opportunities for collaboration, maximizing referrals from the retailer and ensuring partner satisfaction through effective communication and ongoing support. The person in this role will essentially act as a liaison between our company and our partners to maximize the value of the partnership.
Sales - This person will also look for new business opportunities with our existing retail partners and develop sales opportunities with new retailers (new sales).
RESPONSIBILITIES INCLUDE:
- Partner - Relationship management - Regularly communicating with key decision-makers at major retailers such as Nordstrom, Macys, Walmart, Neiman Marcus, etc. to understand their needs, address concerns, and maintain positive relationships.
- Partner - Verify new customer onboarding success as we onboard vendors that work with these retailers.
- Sales – explore new opportunities with existing retailer partners.
- Sales - prospect, develop and close business opportunities with new retailers.
MANDATORY SKILLS:
- 2+ years sales experience, selling to retailers (e.g. apparel or other vendor sales)
- Teamwork and good communication skills are a must.
- Four year university/college degree preferred or equivalent experience.
- Ability to visit customers and prospects in New York City and the tri-state area.
- Ability to work with limited supervision.
ADDITIONAL SKILLS (helpful but not mandatory):
- Previous apparel, retail, logistics or import business experience is a plus.
- ERP software sales experience a plus
- 2+ years team management skills
What's in it for you:
- Excellent compensation structure
- Fast paced road to management level
- Training, training and sales technique support
- Generous benefits
- Great work environment!
ABOUT US
Our company provides a Software as a Service (SaaS) solution to the retail, fashion and wholesale industries. We pride ourselves on building strong business relationships with our customers, helping them deepen their relationships with the major retail players.
The Company
Spring Systems' initial EDI business began in 1996, centered around supporting Walmart vendors. As our customers grew, Spring Systems grew with them, and we now support hundreds of vendors, and many more retailers. Our systems and staff follow processes designed for accuracy and efficiency, whether handling day-to-day routine transactions, or supporting more complex implementations.