Partnerships Sales Account Manager

Role Overview

We’re looking for a sharp, organized, and culturally fluent Partnerships Sales Account Manager to join our team and elevate how we deliver world-class partnerships for a growing portfolio of global brands. This role brings together exceptional client services with strategic planning to deliver campaigns and projects that inspire our partners and Evo fans.

Reporting Structure

You will report to the Senior Partnership Sales Account Manager.

Key Responsibilities

The Partnerships Sales Account Manager supports the Partnerships team in delivering exceptional service to clients and managing operational and project-related tasks. The job responsibilities are as follows:

Project Coordination

• Coordinates and ensures the timely delivery of internal and client-facing projects, working across teams to meet deadlines and expectations.
• Tracks project progress using tools such as AirTable, ClickUp or Google Sheets to ensure completion of short- and long-term goals
• Communicates project changes, status updates, and critical issues to stakeholders promptly and clearly.
• Manages and monitors multiple projects, adjusting priorities, timelines, and deliverables as necessary.
• Supports the management of subcontractors and external agencies to ensure seamless execution of deliverables.
• Collaborates with internal teams to align on deliverables and execution requirements.
• Built and maintained strategic relationships with global clients and vendor partners, facilitating seamless communication across different regions and time zones.
• Documents and tracks project milestones for both external and internal reviews.
• Prepares and maintains budgets and expenses for project-related tasks, providing regular updates to stakeholders.
• Identifies potential project risks or delays in advance and escalates as needed
• Assists in identifying, analyzing, and implementing improvements to project workflows and processes.

Stakeholder Communication

• Serves as the primary point of contact and trusted partner to clients, ensuring clear and consistent communication
• Prepares and supports project meetings, including creating agendas, consulting with internal stakeholders, and managing follow-ups.
• Maintains consistent communication with multiple project stakeholders to identify needs, address concerns, and provide updates on progress.
• Advocates for clients needs while proactively identifying and resolving issues 
• Builds and maintains strong client relationships to support long-term partnership success.

Account Management & Strategy

• Owns the day-to-day client relationship, ensuring alignment with client goals and expectations
• Understands client objectives and supports the execution of programs aligned to those goals
• Tracks performance against defined KPIs and provides regular reporting on progress and outcomes
• Surfaces insights and recommendations to improve program performance
• Partners with internal teams to ensure alignment between client expectations and execution
• Proactively identifies opportunities to enhance client value and support account growth
• Leads and oversees real-time partner deliverable activation components 

Sales Operations Support

• Assists with invoice processing and tracking for client and brand partner agreements.
• Manages and archives contracts, ensuring accurate record-keeping for all agreements.
• Supports the tracking and organization of inventory and deliverables across projects.
• Collaborates with the sales team to ensure alignment on scope and execution

Qualifications

• 3-5+ years of experience in account management, project management, or client services roles
• Proven ability to manage complex cross-functional client relationships spanning executive, commercial, and technical stakeholders
• Proficient in identifying issues, remediation tactics, and escalation paths
• Excellent communication and organizational skills
• Demonstrated ability to multi-task while maintaining high-quality execution

Bonus Points

• Experience in media, gaming, events, or entertainment industries
• Experience working in a high-growth or startup environment

Benefits

• Medical, Dental, Vision and Life Insurance
• 401k
• Flexible work schedule
• Generous PTO and company-observed holidays
• Remote-first culture