Position Overview
The Retail Parts Administrator assists technicians and retail parts customers.
What are the day-to-day responsibilities?
- Assist customers in the selection and purchase of required parts, offer specials, and ensure that the customer is made aware of the full product line
- Assist in maintaining parts bins and shelves in an orderly fashion
- Ensure that all charge sales are signed by customers
- Present all customers with the appropriate copy of the invoice
- Assist in monthly parts returns
- Keep current on new products and product updates
- Determine availability and provide necessary information for out-of-stock parts and secure approval for special and/or emergency orders by Parts Manager
- Assist with the maintenance of the parts catalog, price schedule, and other technical information and bulletins to include electronic cataloging
- List and price out parts on repair orders and shop tickets
- File Parts Department copies of invoices and purchase orders daily
- Obtain time requirements from technicians and Service Advisors to ensure customer time frames are met
What are the requirements for this job?