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Parts Associate

TWISTED PALMS LLC

Norfolk, NE

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JOB DETAILS
SKILLS
Communication Skills, Customer Satisfaction, Customer Support/Service, Dental Insurance, Documentation, Health Insurance, Housekeeping/Cleaning, Interpersonal Skills, Inventory Cycle Counts, Inventory Levels, Inventory Management, Mentoring, Multitasking, Needs Assessment, OEM (Original Equipment Manufacturer), Organizational Skills, Parts Sales, Retail, Retail Sales, Returns Processing, Sales, Sales Support, Shelf Display, Team Player, Time Management, Training Program, Vision Plan
LOCATION
Norfolk, NE
POSTED
30+ days ago
Benefits:
  • 401(k)
  • 401(k) matching
  • Dental insurance
  • Health insurance
  • Paid time off
  • Vision insurance

Parts Associate – Motoplex USA 


Got an eye for the final touch? From parts to performance—if you love completing the puzzle, we need you! Motoplex USA is hiring a motivated, organized individual to join our Parts team at our growing dealership.  


Our Parts Associate assist customers and technicians by accurately identifying, selling, and ordering parts using catalogs and a variety of software systems. This role supports inventory control, warranty and return processing, and delivers excellent customer service in a fast-paced powersports environment.  


Powersports Parts Associate Responsibilities 


  • Assist all retail and service customers in selecting the correct parts in a friendly, professional, and efficient manner  
  • Provide exceptional customer service to every internal and external customer  
  • Sell parts over the counter, through the service department, and over the phone  
  • Utilize OEM parts catalogs and dealership management systems (DMS) to accurately identify, price, and order parts  
  • Accurately pull, stage, and distribute parts orders for technicians and customers  
  • Receive, check in, and stock incoming parts shipments  
  • Maintain accurate inventory levels through proper binning, labeling, cycle counts, and inventory control procedures  
  • Process parts returns and warranty-related parts in accordance with OEM and dealership policies  
  • Ensure proper documentation for warranty parts, cores, and returns, including tagging and timely submission  
  • Keep parts displays, shelves, and storage areas properly stocked, labeled, and organized  
  • Maintain a clean and organized parts department by disposing of packaging, sweeping floors, and dusting parts bins daily  
What We’re Looking For 


  • Previous retail sales or customer service experience preferred  
  • Friendly, outgoing personality with the ability to professionally handle customer concerns  
  • Passion for powersports and the industry  
  • Solid work history with experience in parts or related fields  
  • Commitment to delivering your best work every day  
  • Strong organizational skills with the ability to manage multiple tasks simultaneously in a fast-paced environment  
  • Excellent customer service and sales skills  
  • Strong interpersonal and communication skills, both in person and over the phone  
  • Proven ability to listen, identify customer needs, and recommend appropriate services to enhance customer satisfaction and dealership sales  
Working Conditions: 


  • On-siteFull-time position with overtime opportunities 
  • Physical labor required: bending, lifting, and working in tight spaces to complete tasks efficiently and safely.  
  • Positive, collaborative environment 
Compensation& Benefits 


  • Competitive salary or hourly wage 
  • Health insurance, paid time off, retirement plans 
  • Bonuses & incentives plans 
Professional Development 


  • Opportunities for growth and advancement 
  • Training programs, mentorship, or learning resources 
  • Opportunities to work on meaningful or innovative projects 
Motoplex USA is your trusted powersports dealership serving Eastern Nebraska and surrounding areas, offering a wide selection of new and pre-owned ATVs, UTVs, motorcycles, personal watercraft, mowers, and power equipment. We proudly carry top brands like Polaris, Can-Am, Sea-Doo, Honda Powersports, Yamaha, Kawasaki, Suzuki, Gravely, Ariens, Roxor, and SSR.  


Why Motoplex USA? 


  • Team-driven, fast-paced environment  
  • Strong support from sales, service, and management  
  • Opportunity to grow and succeed in a thriving powersports dealership  
Apply today or call us to get started! 


 


Questions contact Motoplex USA at 1(844) 400-6686 (MOTO) or hiring@motoplexusa.com 

About the Company

T

TWISTED PALMS LLC

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